Gerald Subaru of Naperville

Excellent new car buying experience This was my third new vehicle purchased from Gerald Subaru of Naperville. The end-to-end experience was perfect (again). I knew which vehicle I want This was my third new vehicle purchased from Gerald Subaru of Naperville. The end-to-end experience was perfect (again). I knew which vehicle I wanted, and the sales team (Jeff Walker, Ubaldo Rodriguez) tailored my visit to my needs. Jeff was very helpful and knowledgeable on the trim lines and features, and answered all my questions openly and honestly. The pricing was 'no pressure' and I was pleased with our agreement. Jeff made sure that the delivery process was efficient, taking into considerations my time constraints. More

Love the car, Love the dealership and staff Very positive interactions with all staff and our sales expert, Eddy. Eddy is very informative, helpful, patient as we refined our decision making. Very positive interactions with all staff and our sales expert, Eddy. Eddy is very informative, helpful, patient as we refined our decision making. Eddy gave use an outstanding test drive experience, including our demo of auto braking. Love encore program; seems unique and is definitely necessary as I move from a 12 yr. old car to one with so many new and exciting features. More

knowledgeable, friendly, straightforward sales at Gerald My wife and I were treated well by salesman Eddy Orellana. Eddy was knowledgeable about the vehicles and options, not pushy about the sale, and helped My wife and I were treated well by salesman Eddy Orellana. Eddy was knowledgeable about the vehicles and options, not pushy about the sale, and helped to make the purchase of our new Outback quick and painless. I would recommend Eddy and Gerald if you are looking for a new Subaru. More

Great experience! Was able to test drive all the cars I wanted to before making my decision. Eddy was very helpful with giving me all the information about the various Was able to test drive all the cars I wanted to before making my decision. Eddy was very helpful with giving me all the information about the various trims for the Subaru Forester. He explained everything well and made the process of buying a car a lot easier. Happy we could come to a good price as well. Very happy with my new Forester. More

No pressure, great staff, very knowledgeable salespersons Gerald Naperville Subaru gave us competitive pricing and spent the right amount of time with us explaining the numerous features of the Crosstrek. Th Gerald Naperville Subaru gave us competitive pricing and spent the right amount of time with us explaining the numerous features of the Crosstrek. The sales staff did not pressure us to buy, and were very courteous and knowledgeable about their vehicles. We worked with two salespersons there, John Rose and Abid Khan, who were both exceptional. We would recommend this dealership to anyone looking to purchase a Subaru. More

Easy, exciting, and worthwhile. Eddy was incredible to work with. He was knowledgeable, transparent, and fair. I would definitely recommend him. This was my first lease experience, Eddy was incredible to work with. He was knowledgeable, transparent, and fair. I would definitely recommend him. This was my first lease experience, and he made it as easy and seamless. More

An amazing, joyful car buying experience. Mike Rocks! Never knew car buying experience can be this smooth, painless and memorable. Mike was amazing right from the start. For us, this was a multi-day affai Never knew car buying experience can be this smooth, painless and memorable. Mike was amazing right from the start. For us, this was a multi-day affair as we had not made up our mind for Subaru when we visited the showroom the first time. Mike took us for a test ride, explaining and demoing the entire vehicle. He had become more of a friend by the end of the visit. The subsequent negotiation process was breeze over the phone as Mike was on top of it without being pushy at any time. The actual car buying experience was fantastic as Mike was with us throughout the process. Next came Tim, the finance manager and then we realized that it was the culture at Gerald Subaru of Naperville to ensure the best experience for the clients. Tim went through all our options and warranty in detail helping and guiding us to make our choice. All in all a really great place if you are looking for a stressless Subaru buying experience. An A++ place all the way... Keep it up guys! More

Great buying experience Mike O’Brien went above and beyond helping me get the car to my liking and my needs. He was courteous, professional and always with a smile on his fa Mike O’Brien went above and beyond helping me get the car to my liking and my needs. He was courteous, professional and always with a smile on his face. Marie Stepanak also helped with my decision to buy my new car from this dealership clarifying options and warranties. Overall a great buying experience. More

Great experience I visited Gerald Subaru just to look a the different models and was met by Maury Lopez. He was very pleasant, professional and patient. I had a wonder I visited Gerald Subaru just to look a the different models and was met by Maury Lopez. He was very pleasant, professional and patient. I had a wonderful experience and bought a car that was perfect for me. Thank you Maury for making a car buying experience a "great" thing! Also, Tim Murray made all the paperwork a breeze and pain-free thanks again. My overall experience was amazing and would recommend Maury and Gerald Subaru to everyone looking for a great deal and enjoyable car buying experience. Laurie More

Ascent Purchase My wife and I were very happy with Gerald Subaru. The process of purchasing a car can feel like it's taking forever, especially when you have an infan My wife and I were very happy with Gerald Subaru. The process of purchasing a car can feel like it's taking forever, especially when you have an infant and a toddler in hand. However, Russ and the rest of the Gerald team made sure that our process went smoothly and quickly. The accommodating nature of the dealership and the staff is what stood out the most. More