Gerald Subaru of Naperville

John is great I worked with John Pryor and he was great. He was informative and pointed out several things I hadn’t considered. No body loves the buying process but I worked with John Pryor and he was great. He was informative and pointed out several things I hadn’t considered. No body loves the buying process but of the 8-10 cars I’ve purchased over the years, this one was the easiest. Minimal haggling and up front with what was possible. Thanks John!!! More

Excellent place to buy car with peace of mind I walked in this dealership, looking for a used car and met Paulo, who took all the time needed to show me the vehicle, work with me on explaining eve I walked in this dealership, looking for a used car and met Paulo, who took all the time needed to show me the vehicle, work with me on explaining every little thing and made sure I walked out with the car keys ,satisfied that I got a great deal. I was truly impressed with Paulo’s patience and expertise More

Excellent all around! Everyone at the dealership was wonderfully helpful and we had a great experience. I would absolutely recommend Cynthia, Russ, and Tony to anyone looki Everyone at the dealership was wonderfully helpful and we had a great experience. I would absolutely recommend Cynthia, Russ, and Tony to anyone looking to buy a Subaru! More

Prompt and friendly treatment. Jeff Walker was friendly and helpful. Fortunately, he was able to work with us in a timely manner. I would buy a car again from Jeff. Jeff Walker was friendly and helpful. Fortunately, he was able to work with us in a timely manner. I would buy a car again from Jeff. More

Ascent The car buying experience took twice as long as we were told it would but overall the process was smooth and the staff was friendly. I hate that Tim The car buying experience took twice as long as we were told it would but overall the process was smooth and the staff was friendly. I hate that Tim Murray disrespected my opinion and continued to push my wife to buying a useless extended warranty. More

Great experience! Yesterday I purchased a 2019 Subaru Outback and I love it. My salesman was Jeffrey Walker who could not be nicer. I met Jeffrey a couple of months ag Yesterday I purchased a 2019 Subaru Outback and I love it. My salesman was Jeffrey Walker who could not be nicer. I met Jeffrey a couple of months ago when I originally visited Gerald Subaru and he was pleasant and very knowledgeable about the Subaru products. Life got very busy and I was not able to purchased at that point but Jeffrey kept in touch with me. He was always friendly and never pushy. Because of this when I finally had some time to make a purchased I went straight to him. The process could not have been smoother! I would definitely recommend Gerald Subaru and particularly Jeffrey. More

Very satisfied with the service Very professional service. Thank you for answering all the questions and making this whole experience a very good one. I shall definitely recommend to Very professional service. Thank you for answering all the questions and making this whole experience a very good one. I shall definitely recommend to my friends. More

Great Experience We had a wonderful experience at Gerald Subaru. Jeff Walker and Eddy O were amazing. Jeff answered all our questions with lot of patience. He went We had a wonderful experience at Gerald Subaru. Jeff Walker and Eddy O were amazing. Jeff answered all our questions with lot of patience. He went back to his notes when he was doubtful and made sure he gave us the right information. He also was open to price negotiation and was considerate with our offers. Eddy was great and helped us get a nice deal on our Forester. Will wholeheartedly recommend Jeff and Eddy to anyone who is looking to buy a Subaru. More

Great experience I had Jesse as our sales man. We had a great experience here. We didn’t feel pressured or rushed in any way. They met the offer of other dealers and g I had Jesse as our sales man. We had a great experience here. We didn’t feel pressured or rushed in any way. They met the offer of other dealers and gave us what we wanted with minimal negotiating needed. More

New Forester Great experience starting with our internet price quote from Marie, in-person paperwork with Eddy and financing with Tony. The overall buying experien Great experience starting with our internet price quote from Marie, in-person paperwork with Eddy and financing with Tony. The overall buying experience was positive, and we would recommend the team at Gerald Subaru of Naperville. The only minor drawbacks of our experience were 1) based on our KBB research, we were hoping for a better offer on our trade in (like I'm sure most people are), but overall still felt like we got a good deal on the new car and 2) we felt that the in-store experience took longer than we expected based on the fact that we were picking up a vehicle we'd previously ordered and went through a pre-approval for financing. (Our appointment took 3+ hours, and I think we were anticipating 2-ish since we already had our agreed-upon quote and designated car ready to go.) Again, not huge issues, but perhaps worth mentioning. Would 100% recommend this dealership to anyone looking to purchase a new Subaru in Illinois. Our 4th family Forester, and we'll be Subaru owners for life! More