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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 27, 2018

Great experience Jessie bush was so friendly Great great 👍 Wonderful experience Great experience great service We love our 🚙 GREAT JOB THANK YOU JESSIE BU More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Hi Sebastian! Thank you for this great review! Jessie is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Alec McKean - General Manager

December 26, 2018

New car experience!!! I havn’t bought a new car in nearly 12 years. Gerald Subaru of Naperville made the process effortless. In and out in two hours if that. More

by kirbs310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. It's fantastic to know that we were able to make your purchase incredibly easy and quick. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Alec McKean - General Manager

December 26, 2018

Great customer service I give a 5 star rating because of the overall experience, especially with Eddie O. He made car buying easy and stress free. Without a doubt I would co More

by Katie422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am happy to hear of your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

December 25, 2018

First rate experience The when sales process from start to finish was very easy. The sales team listened, answered, and did not apply pressure tactics to make a sale. I wou More

by Firstsubaru
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Ehab Aref
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write about your experience. It's great to know our staff were able to provide you with a pressure-free experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 25, 2018

Excellent Customer Service We met Michael Price in May and when ready to get the car we came back to him. He was helpful and patient with us. More

by martesnavidad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Michael. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

December 23, 2018

Ehab and Jon made it a wonder experience. Ehab our Salesmen was top notch and will certainly see us again next time we are car shopping. Jon made the financing process quick and easy. It w More

by Slirios1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Dec 28, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am pleased to hear about your great experience at Gerald Subaru of Naperville! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

December 23, 2018

Great sales experience! Our Salesperson, Jesse Bush, was a breath of of fresh air. He really listened to me regarding the features I sought on a 2019 Crosstrek and the price More

by Christine G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
December 23, 2018

Very friendly, promptly and helpful I needed stickshift CrossTreck and Russ helped me in this, first showed me an available car from Gerald Subaru and then delivered the car from other S More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Dec 28, 2018 -

Gerald Subaru of Naperville responded

At Gerald Subaru of Naperville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alec McKean - General Manager

December 22, 2018

What a relief! Ehab has made our experience with Gerald Subaru in Naperville pleasurable from the beginning. He’s so knowledgeable of the vehicle specs and takes the More

by slicjrios5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Jon Thongphadith
December 22, 2018

Subaru Jesse Bush We bought 3 cars this year from Jesse. That alone is sufficient evidence of the level of service and the professionalism of Mr Bush. Jesse makes a ch More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
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