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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 29, 2018

Knowledgeable & Professional Everyone I worked with at Gerald Subaru in Naperville has been extremely knowledgeable, professional and straight forward. I worked closely with Ehab More

by September28
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Ehab Aref
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Sincerely, Alec McKean - General Manager

December 29, 2018

Perfect Home for an Authentic Experience! Overall I had a great experience. I told him that I already have a better offer from Evanston Subaru for a Crosstrek Model and he agree to lower the c More

by Rere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Jan 03, 2019 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, Rere. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

December 29, 2018

Great experience Ehab was great to work with. I came in one day in a bit of a hurry to take an Ascent for a test drive and he was very accomodating. No sales tactics a More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 03, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

December 29, 2018

Incredible Experience This dealership is top notch. Russ, Maury and their team handled our needs and wants without high pressure sales tactics. We got an incredible deal on More

by BPrince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Tim Murray, Maury Lopez
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager

December 29, 2018

Great experience Overall I had a great experience. Sales person Michael Price was very helpful with our purchase of the crosstrek. i am very satisfied with the exper More

by ling0692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Michael and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Alec McKean - General Manager

December 29, 2018

Best car buying experience ever! It has been an awesome experience getting my car from this Subaru dealer in Naperville. The sales rep has solid knowledge about their products and he More

by gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

December 29, 2018

No Fuss Dealership Great local dealership from the quick internet responses for pricing and answers to so many questions from my initial inquiry. It only improved when More

by tnthome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Cynthia Barratt, Russ Harris
Jan 03, 2019 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Alec McKean - General Manager

December 29, 2018

Overall great car-buying experience! From start to finish, Mike was patient and enthusiastic in helping guide us into making our decision to purchase our vehicle. I found throughout the p More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien, Jon Thongphadith
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

December 29, 2018

Great experience Unlike other dealerships where the salesman are like sharks and push you into a sale really hard, this dealer is more laid-back. our salesman Michael More

by niziman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

December 29, 2018

Great Shopping Experience Great buying experience. Got the car I wanted at the price I wanted. The whole buying process was easy. Although there were other buyers in the bui More

by Manny0628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Ricardo Rodriguez
Jan 03, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

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