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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 31, 2018

Great Customer Service Michael Price was a great non-push salesman. He took quite a bit of time to show us all of the details of the vehicle to ensure we were making the ri More

by Kim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you very much for writing us a truly exceptional review, Kim. We're so glad to hear you had a great experience! Sincerely, Alec McKean - General Manager

December 31, 2018

Great experience, great car I love my new Subaru Impreza. Jeff Walker made my car buying experience as easy as possible. He was so nice and helpful, and I would recommend him/Sub More

by SRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and recommendation! Jeff is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Alec McKean - General Manager

December 31, 2018

Great car buying experience! Wife and I just purchased a 2019 Subaru Crosstrek. Our Salesperson Leo Lopez was the best! He was friendly, made us feel welcome (not pushy) and answ More

by csat09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for recognizing your truly exceptional experience at Gerald Subaru of Naperville. I am glad that Leo and Anthony were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 30, 2018

Great service Jesse was super helpful and great to work with! He was patient when we needed to make decisions and didn't push us to buy something we didn't want or More

by Subierhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

December 30, 2018

Great Experience This dealership is great they dont push you to buy just an overall good experience. Would definitely buy from this dealership again in a heartbeat!!!! More

by Bunga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alec McKean - General Manager

December 30, 2018

Good experience They were both great to work with and were able to get the deal done. I would definitely recommend and would return in the future. More

by Goillini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

December 30, 2018

Great Experience I purchased a 2019 Subaru Crosstrek from Paola and Steve at Gerald Subaru. It was a very pleasant experience. I was in and out in under three hours wi More

by Newby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cook, Tim Murray, Jon Thongphadith, Paulo Rodriguez
Jan 03, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

December 30, 2018

Great New Car I went to Gerald Subaru to look at a new Outback, I was comparing it to the Nissan Rogue. After test driving it and going back and forth to Nissan, I More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cora, who helped me with new car orientation was also very patient in explaining all the information about the vehicle., Ubaldo Rodriguez, Eddy Orellana
Jan 03, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

December 30, 2018

No stress and pleasant! This was a stress free buying experience, and everyone was friendly and very helpful! Clean and well maintained facility. All questions were answered More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Tim Murray, Maury Lopez
Jan 03, 2019 -

Gerald Subaru of Naperville responded

The team is happy to hear that you received truly exceptional service. Sincerely, Alec McKean - General Manager

December 30, 2018

Great facility but better Sales professional @Kelly Thomas! We just got our Forester Touring from Gerald as our Christmas gift for 2018 :). Our experience with Kelly Thomas was amazing, she was very helpful and More

by Shubhra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Kelly Thomas
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional feedback, Shubhra. Kelly is a fantastic employee and we're thankful for everything she brings to our team. We appreciate your business! Sincerely, Alec McKean - General Manager

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