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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 20, 2019

2019 Forester Naperville Subaru Gerald Purchased a 2019 Subaru Forester dealt with two salesman one being John Rose and other Jesse Bush. Both salesman were professional knowledgeable and f More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Jesse Bush, Tim Murray
Jan 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review, Pete! Anytime our customers let us know that they had truly exceptional purchasing experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, Alec McKean - General Manager

January 20, 2019

Recommending Salesman Abid Khan I would highly recommend working with Abid Khan. He was very professional, helpful and accommodating. Because Subaru's inventory was so low and not More

by sls22
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Jan 21, 2019 -

Gerald Subaru of Naperville responded

Thank you for your nice review and recommendation. Abid Khan is truly an exceptional salesman and we're thankful to have him on our team. We hope you keep us in mind the next time you are car shopping. Take care! Sincerely, Alec McKean - General Manager

January 19, 2019

Overall, great experience Eddie and the whole crew was very helpful, I will recommend them to others. Everyone Was also knowledgeable as they were able to answer and any questi More

by Goldennatalie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cook, Eddy Orellana, Tim Murray, Jon Thongphadith
Jan 21, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. I am pleased to hear that Eddie and his crew were able to provide an overall great experience. Always feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

January 18, 2019

First Subaru Ehab was very respectful of my time at initial meeting and followed up regularly. He is very knowledgeable about the vehicles and takes time to explai More

by First subaru
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. Ehab is one of the best at his career and your review is spot on. If you have any questions or if we can be of further assistance, please do not hesitate to reach out. Sincerely, Alec McKean - General Manager

January 18, 2019

Excellent Service Mike was extremely helpful in assisting us pick out and purchase my first Subaru. He was enthusiastic, always thinking several steps ahead to make su More

by sychang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Jan 21, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and recommendation, Sychang! I'm happy to hear that Mike was so helpful with your purchase. We look forward to your continued business. Sincerely, Alec McKean - General Manager

January 18, 2019

The salesman handled our case is unprofessional. The dealer itself overall are so helpful on our questions and needs. When I decided to not pursue the purchase the salesman who handled our case was s More

by 0214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Walker
January 17, 2019

Beyond My expectation I was deeply impressed with your kind employee who is Russ Harris and I had an interesting experience with test drive at Test Track on covered snow an More

by Sangki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Jan 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to review your experience with us, Sangki. I will let Russ know that you were pleased with his truly exceptional service. Drive safely! Sincerely, Alec McKean - General Manager

January 17, 2019

Knowledgeable and patient My wife and I were looking for a used car and they were very helpful in finding the right car for us. Even though it took multiple trips. More

by Butler116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Jesse Bush, Tim Murray, Michael O'Brien
Jan 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your feedback! We're so glad you had truly exceptional experience and are happy to have helped you find your perfect vehicle here at Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

January 16, 2019

My Gerald Subaru Experience I was treated with the utmost level of professionalism. Jeff was very knowledgeable of the car industry and the Subaru product he was selling. Even More

by A buyer
Recommend Dealer
Yes
Employees Worked With
Jeff Walker, Jon Thongphadith
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time out of your day to share your truly exceptional experience with Jeff. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Take care! Sincerely, Alec McKean - General Manager

January 15, 2019

Amazing person Jesse Bush is one of the most professional, informative and honest sales consultants I have ever had the pleasure of meeting and dealing with. We wil More

by Nate050308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush, Stephen Cook
Jan 17, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

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