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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 15, 2019

A good way to buy a car Mike Price is the best car salesman in 60 years of buying cars. My wife also felt good about our time with Mike Price. He covered all the questions More

by Sargent JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and truly exceptional review, Sargent JT. I am happy to hear Mike was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

January 15, 2019

Ehab best sales person I ever worked with Ehab was the most knowledgeable sales person I have ever dealt with in the 40 years I have been buying new cars. His presentation skills are excellent More

by trizzo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref, Tim Murray
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for this great review, Trizzo71! Ehab is truly an exceptional salesman and we appreciate him for giving you a great experience. We appreciate your business! Sincerely, Alec McKean - General Manager

January 14, 2019

Amazing Customer Service From the moment we walked in the door the staff at Gerald Subaru were so friendly and welcoming. Jesse Bush was our sales consultant, he was the best. More

by JJNB19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Stephen Cook
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. Jesse is happy to hear that you received truly exceptional service. Please remember that we're always here to assist you with any future auto needs! Sincerely, Alec McKean - General Manager

January 13, 2019

great staff, and experience Came in today to pick up my 2019 crosstrek, and our salesman Paulo was great. We've were communicating before coming in and purchasing the vehicle sin More

by erika10lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and recommendation, Erika! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let Paulo and Anthony know that they made an impact during your visit. Enjoy your 2019 Crosstrek! Sincerely, Alec McKean - General Manager

January 13, 2019

Awesome People!!! Great experience from the moment I walked in the front door, the staff made me feel welcome. Everyone was friendly, attentive [a lot of smiles]. My sa More

by DebDen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan
Jan 14, 2019 -

Gerald Subaru of Naperville responded

We are so honored to have you as a valued customer, DebDen! The team is happy to hear that you received truly exceptional service. Thank you for choosing Gerald Subaru of Naperville with your car buying needs and it was a pleasure working with you. Sincerely, Alec McKean - General Manager

January 12, 2019

Excellent customer service! From the moment I walked in, Gerard Subaru made me feel welcomed. The staff is very attentive, and I never felt pressured like I have at other Subaru More

by abigail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Michael O'Brien
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional experience with us, Abigail! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

January 12, 2019

Helpful All the Way We ordered our new Subaru in November and took delivery today. From trade-in to purchase, Jesse Bush was patient, helpful, knowledgeable and friendly! More

by L&J
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review, L&J! We really appreciate this feedback. It was our pleasure doing business with you. Enjoy your new Subaru! Sincerely, Alec McKean - General Manager

January 12, 2019

2019 Crosstrek Friendly staff, good prices, nice shop and indoor showroom. To the point they want to make the sale and make sure the customer is happy, great place, More

by Dluchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Monomoy Ghosh, Stephen Cook, Russ Harris
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for the glowing review, Dluchik! We take pride in our truly exceptional service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Alec McKean - General Manager

January 12, 2019

Great dealership!! Everyone is great to work with and super friendly. This dealership has great prices plus the lifetime warranty. So glad we went with Gerald Subaru. More

by EricaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this wonderful review, EricaL! We're glad you had a truly exceptional experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Sincerely, Alec McKean - General Manager

January 11, 2019

Pleasant experience First experience with Subaru and it was a pleasant one! Mike Price was very helpful and knowledgeable. I would definitely recommend it to friends and More

by CrosstrekOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. We appreciate your business and your recommendation as well! Sincerely, Alec McKean - General Manager

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