Gerald Subaru of Naperville

Did not plan on buying a vehicle, but I did Abid and Tim worked with me to fit my budget. And that was difficult to do. I'm very pleased with how they worked with me and understood my needs an Abid and Tim worked with me to fit my budget. And that was difficult to do. I'm very pleased with how they worked with me and understood my needs and met my needs. They did not want to sell me a car, they wanted me to purchase a vehicle I would be happy with and meet my needs. Rudy Burkhalter in service is awesome as well. A very good dealership all the way around More

Buying new car We bought a new Subaru Forester. Michael O'Brien was very friendly and helpful, taking time to address our requests. In the end we got a great price. We bought a new Subaru Forester. Michael O'Brien was very friendly and helpful, taking time to address our requests. In the end we got a great price. More

Enjoyable Outback purchase My wife and I experienced outstanding support from Eddy Orellana, Cora, and the rest of the team at Gerald Subaru during the purchase of our new Outba My wife and I experienced outstanding support from Eddy Orellana, Cora, and the rest of the team at Gerald Subaru during the purchase of our new Outback. Their excellent support was especially needed because we purchased the Outback during severe winter weather in Naperville and the sales process was required to reschedule around the climate realities. Thanks again Gerald, for your friendly service. More

Good guy. Great deal Paulo was knowledgeable, thorough and accommodating. I had researched the used car I wanted and got the best value. Good place and people to work with Paulo was knowledgeable, thorough and accommodating. I had researched the used car I wanted and got the best value. Good place and people to work with. Thank you paulo for our Chrystal blue. Persuasian More

Great overall experience at Gerald Subaru Jesse is an extremely friendly, knowledgable and outgoing salesman who went the extra mile to explain every single detail of the Ascent Premium versus Jesse is an extremely friendly, knowledgable and outgoing salesman who went the extra mile to explain every single detail of the Ascent Premium versus Ascent Limited model including test drive. The paperwork signing session with Tony was a very painless and time efficient exercise. I would definitely recommend this dealership to friends and tell them to ask for Jesse. Prior to this visit we had met with Mike O’Brien who had convinced us during a test drive that the Ascent was the right model to chose. More

Jesse was very knowlegable, kind and funny! We had a very nice experience buying our new Ascent. Jesse was very helpful explaining the different Ascent models to us. We also talked to him abou We had a very nice experience buying our new Ascent. Jesse was very helpful explaining the different Ascent models to us. We also talked to him about the option of financing versus leasing. He helped us to make the decission that ultimatley lead us to buy our Dream Car that meets our needs without strechting our budget to much! More

5 Stars just is not enough! From the moment we walked into the door at Gerald Subaru of Naperville, my husband and I knew that there was no where else that we wanted to take our From the moment we walked into the door at Gerald Subaru of Naperville, my husband and I knew that there was no where else that we wanted to take our business. After a rough start of the year, and my husband being rear ended resulting in his car being totaled, January finally ended with a bang of driving home in our new crosstrek! We can not thank Gerald Subaru enough for their support and dedication in making sure we got what we needed. From first walking into the impeccable facility of Gerald Subaru, we were approached with happy faces and overwhelming kindness. From there, we had the pleasure of working with the spectacular Mike O’brien. Mike offered us a unforgettable experience, and we feel so lucky to work with such a genuine down to earth guy! From out first test drive on the amazing text track to the follow up inventory emails, Mike listened, paid attention to detail, and never made us feel rushed. He was respectful and is very good at what he does. After working closely with Mike we also had the pleasure of working with Tim Murray in finance. Out of all of our experiences partnering and having conversation with finance departments one thing we learned is, Tim is the guy you want in your cornor. Tim was very thorough, patient, and took the time making sure we had a solid understanding of all the ins and out. Tim has an amazing ability to make light of tough conversations and is one of the most personable people we have met. We walked out of Gerald Subaru feeling joy and cared for, and we are 110% happy to join the Gerald Subaru family! More

Incredible Experience. If you are in the market for a new car, step into Gerald Subaru of Naperville, and you will not be disappointment. From, the moment walking into the d If you are in the market for a new car, step into Gerald Subaru of Naperville, and you will not be disappointment. From, the moment walking into the door searching for a new car, to the moment walking out with a new set of keys, my experience was incredible. A huge shout out to Mike and Tim for being genuine and a huge help! More

Buying leased car Very helpful with the process of buying leased car. All the paper work completed at dealership, beyond my expectations about the service I expected. I Very helpful with the process of buying leased car. All the paper work completed at dealership, beyond my expectations about the service I expected. I strongly recommend this leadership. More

Can't imagine buying a car anywhere else after this! We visited at least 6 dealerships in our recent car search. None compared to Gerald Subaru! From the moment we walked into the showroom, we had a feel We visited at least 6 dealerships in our recent car search. None compared to Gerald Subaru! From the moment we walked into the showroom, we had a feeling it was going to be a standout experience. And it was! Leo Lopez converted us into lifelong Subaru addicts in minutes, highlighting all of Subaru's adventurous and weather-worthy features on the funnest test track we've seen. Our test drive with him showed us that Subarus would crush pretty much every other car running the course. (Multiple dealerships use the same course, so we got to witness the difficulty other makes were having on the snow hill, etc.) Besides the fun of the test track, Leo turned out to be the kind of guy you don't mind having to sit at a desk with through the hours-long car buying process. Knowledgeable, professional, helpful, and even funny. Plus, willing to work together until we made a great deal. We would definitely work with him again for a future car purchase! I'm already planning to direct my parents to him, as they are currently looking for a new car as well. We also really appreciated working with Anthony Mazany in finance. Besides being very thorough, he somehow managed to make signing away large sums of money a less painful experience. He worked with us until he found the right set of parameters to match our budget exactly. So we finished the process feeling good about every single dollar we spent. We also had a few phone and online interactions with Marie Stepanek. She was a great help in answering our questions and keeping the process moving forward between our initial visit and ultimate purchase. We drove away tonight with not just a new car, but with a new loyalty to both the Subaru name and the Gerald Subaru dealership. More