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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

February 18, 2019

New Car! We got a great deal on my car! I never thought I would be able to afford this car! It waa a good experience. Thanks More

by Jimelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Tim Murray, Michael O'Brien
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alec McKean - General Managerm

February 18, 2019

Smooth car buying process. The car buying process went very smooth. Right from taking a test drive to locating the vehicle we were looking for, to pricing the vehicle. More

by Kaushalraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Kaushalraj, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alec McKean - General Manager

February 18, 2019

Very very pleased We came just to take a look at the Subaru brand, the lease on my current vehicle was maturing in April and we had never considered Subaru previously More

by Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Jon Thongphadith
Feb 20, 2019 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience at Gerald Subaru of Naperville. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

February 17, 2019

One of the best dealerships I've ever been to Gerald Subaru of Naperville is by far one of the best dealerships I've been to. There was no pressure to purchase, no trying to upsale, did their best More

by MarshawnC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Walker
Feb 20, 2019 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

February 16, 2019

No fuss Russ! Russ was great, took us right to what we wanted. Showed us our options, and we were out the door without any hassle. Didn’t feel pressured to buy a bu More

by Nanders117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Tim Murray
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

February 16, 2019

Our second car from Gerald Subaru We bought a used car from Kelly about a year and a half ago and came back for a new Subaru. Working with Kelly is a great experience and she really kn More

by justbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Marie Stepanek
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review, justbob. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

February 16, 2019

Customer Abid Khan was positive, informative, pleasant, conversational, and knowledgeable as regards to different choices and additional packages available. More

by Subaru209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Abid Khan, Michael Price, Tim Murray
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

February 16, 2019

Review of Gerald Subaru & Ehab Aref Ehab Aref was the sales person that I worked with. He was professional, friendly and very knowledgeable about the vehicles at Subaru. I enjoyed work More

by Res
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

February 16, 2019

Bought a quality product. I went in looking for a late model used car and Jesse helped me get into a new imprenza with all the safety features. No pressure, nice clean dealersh More

by Bison59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Tim Murray
Feb 20, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again Sincerely, Alec McKean - General Manager

February 15, 2019

Great Experience Overall experience was great. Nino was super helpful through email and making our deal work, Eddy did a great job explaining vehicle features and was More

by Sarah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Eddy Orellana, Tim Murray, Jon Thongphadith
Feb 20, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

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