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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

July 19, 2020

Wonderful Service, Wonderful Price Quentin was extremely helpful and great to work with. I had originally gone to a different Kia location and was extremely disappointed with the custom More

by Samanthahenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 22, 2020 -

Gerald Kia of Naperville responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Gerald Kia of Naperville, we value our customers and we look forward to seeing you on your next visit. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 13, 2020

Who knew car buying could be so much fun? I worked with Quentin on the sales piece of the car. He and I met and we both meant business out of the gate. He is a complete please to work with. More

by april.bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Jul 16, 2020 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 10, 2020

Great experience! We went in to buy a used car for our twin 16 year old daughters. Quentin was great to work with, not pushy at all. Both Quentin and John were very p More

by ljpena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Jul 14, 2020 -

Gerald Kia of Naperville responded

It is great to know that we were able to provide you and your daughters with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 03, 2020

Great experience buying a car. Quentin Stanley is friendly, knowledgeable and not pushy!! I am definitely a happy customer and am in a 2020 :) and walked in for 2016 More

by Memei2
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Jul 08, 2020 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 01, 2020

What a great group of people/place to go. I've been to many different dealerships and this has been one of if not the best experience I've had at one. From the start everyone was super nice and helpful. J More

by briannashearer
Recommend Dealer
Yes
Employees Worked With
John Smith, Gino Tairi, Johnny Cook
Jul 07, 2020 -

Gerald Kia of Naperville responded

To say thank you is not enough, Brianna! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Kia of Naperville again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

June 19, 2020

We came to Gerald Kia after we were treated like garbage at the Schaumburg Kia. It was because of the amazing guest service provided by Quentin that not only did we purchase a vehicle, but were willing to s More

by Jonahrodriguez208
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 23, 2020 -

Gerald Kia of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Kia of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

June 05, 2020

Buying a used car from Gerald Kia was easy and within budget. I would recommend to anyone looking for a new or used car. Quentin Stanley was great at getting us what we were looking for! More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 10, 2020 -

Gerald Kia of Naperville responded

Rachel, thank you for the feedback! We are happy to hear about your positive experience at Gerald Kia of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Anthony Triner, General Manager

March 18, 2020

Quentin Stanley is an awesome salesman! I recommend everyone to ask for him when you go to the Kia Dealership in Naperville. He really work with you and your budget! Happy customer T.G More

by T.G.
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Mar 21, 2020 -

Gerald Kia of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 12, 2020

good people all the way around This review is to acknowledge the fine work done for me by Michael Rivas. Mike was courteous, knowledgeable and respectful. He did his job with dignit More

by g.schade
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Smith, Brian Murphy, Michael Rivas
Jan 30, 2020 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Donna Tran- Service Manager, GSM, 630-445-2542 dtran@geraldauto.com

January 11, 2020

Great guy! Very personable & professional. Helped me get exactly what I was looking for. Exceptional customer service. Friendly. I will definitely be back in future! More

by Hculp03
Recommend Dealer
Yes
Employees Worked With
Dell Kegley
Jan 16, 2020 -

Gerald Kia of Naperville responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team and the rest of the Gerald Kia of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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