Gerald Kia of Naperville
Naperville, IL
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556 Reviews of Gerald Kia of Naperville
We had such a great experience at Gerald Kia, mainly because Quentin Stanley took such good care of us! Let's face it, buying a new car has the potential to be a stressful experience. But Quentin put because Quentin Stanley took such good care of us! Let's face it, buying a new car has the potential to be a stressful experience. But Quentin put us at ease immediately and made the process easy and pleasant. He is kind, knowledgeable, patient, and a joy to work with. Do yourself a favor and see Quentin. You will be happy you did! We will be recommending him, and Gerald Kia, to family and friends. More
I was really impressed with the atmosphere at Gerald Kia Naperville it’s a top notch car buying experience. My sales consultant Quentin was friendly, knowledgeable, listened to my concerns and was not pushy Naperville it’s a top notch car buying experience. My sales consultant Quentin was friendly, knowledgeable, listened to my concerns and was not pushy. Gerald Kia Naperville was willing to work with me on a price I felt comfortable paying and the sales manager John made it happen. I would definitely recommend Gerald Kia Naperville to friends and family interested in buying a car. More
Gerald Kia of Naperville originally contacted me because I was looking for a new vehicle. They told me they had what I was looking for in transit and would be available by the 22nd. I put $1000 down to rese I was looking for a new vehicle. They told me they had what I was looking for in transit and would be available by the 22nd. I put $1000 down to reserve the vehicle. Anthony the manager then called us to let us know that the vehicle would be here the following day. The following day the vehicle did not arrive but the salesman had us do paperwork as it would be available for pickup the next day. They took my trade in vehicle into their ownership and would not let me leave with it. The vehicle never came. I demanded my vehicle and money back but they said that they had already sold my trade-in. They cut me a check for the difference. It is now weeks later and my vehicle is not paid off by the dealership, the finance company has taken another payment for it. The dealership keeps telling me that the check is in the mail but according to the finance company they have not heard from the dealership since the 13th of this month and the payoff amount originally given to them is no longer valid. I have never been cheated and stolen from by a business in this way. The entire time the manager has been rude, unethical, and absolutely dishonest. DO ANYTHING NOT TO PUT YOURSELF THROUGH THIS! More
My experience at Gerald Kia was most definitely EXCELLENT! Adrian did a great job of making me feel comfortable and it was a blast working with him! It meant a lot to me that he was transparent a EXCELLENT! Adrian did a great job of making me feel comfortable and it was a blast working with him! It meant a lot to me that he was transparent and made the deal happen exactly how I asked him to. John in finance was awesome, too! He got me rolling quickly! I’ll definitely be back will most definitely recommend this dealerships! More
I've been having my car service at the Gerald Kia of Naperville for almost 9 years. I must say that the stuff at this dealership really goes on and beyond to make sure that you leave satisfied. Teresa K Naperville for almost 9 years. I must say that the stuff at this dealership really goes on and beyond to make sure that you leave satisfied. Teresa Kotch is amazing and very knowledgeable. She explains all the details and work that was done on your vehicle. Which makes me feel secure knowing that my car was in the right hands. Herself and among others, is the main reason why I would buy my next car and continue to have it service there. More
Friendly and Helpful Quentin "Q" Stanley, Ben, and the team were great. They put up with our five kids running around the dealership while we negotiated. They brought valu Quentin "Q" Stanley, Ben, and the team were great. They put up with our five kids running around the dealership while we negotiated. They brought value to the conversation without being pushy, and they were made us a fair offer. I can highly recommend Q and the team at Gerald Kia. More
Quentin Stanley is the definition of a professional. Highly recommend him for any vehicle purchases. Never felt pressured by him or the sales managers. Go to Kia Naperville, see Q, and you won’t regret Highly recommend him for any vehicle purchases. Never felt pressured by him or the sales managers. Go to Kia Naperville, see Q, and you won’t regret it More
2nd purchase with Quentin...sweetest guy we have ever worked with. Helped surprise our daughter with a bow and balloons inside out of a car, He feels like dealing with a trusted family member! worked with. Helped surprise our daughter with a bow and balloons inside out of a car, He feels like dealing with a trusted family member! More
Worth the drive Quentin Stanley was my salesperson and he was so extremely helpful and very knowledgeable with the Kia Telluride. He answered all my questions, worked Quentin Stanley was my salesperson and he was so extremely helpful and very knowledgeable with the Kia Telluride. He answered all my questions, worked with us on getting everything taken care of to drive home that day. Quentin made the car buying experience enjoyable - I cannot wait to refer my friends and family to him! Thank you Gerald Kia of Naperville for having such great salespeople! Also, we loved the atmosphere of the dealership. More
My first choice to get my new Kia was to just go to joliet since it’s closer and I had a terrible experience there. I made the drive to Naperville and it was completely worth the trip. They treated us joliet since it’s closer and I had a terrible experience there. I made the drive to Naperville and it was completely worth the trip. They treated us amazingly and when I told them the deal I wanted they worked hard to get me that deal. They even tried to compromise with the banks to get me that low interest rate. They truly made up for the terrible experience I had at world Kia in Joliet. I recommend anyone wanting a Kia to come here! More