Back

Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

Directions

By Type

556 Reviews of Gerald Kia of Naperville

September 02, 2020

We had such a great experience at Gerald Kia, mainly because Quentin Stanley took such good care of us! Let's face it, buying a new car has the potential to be a stressful experience. But Quentin put More

by Laura
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 06, 2020 -

Gerald Kia of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

August 31, 2020

I was really impressed with the atmosphere at Gerald Kia Naperville it’s a top notch car buying experience. My sales consultant Quentin was friendly, knowledgeable, listened to my concerns and was not pushy More

by sriley86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Sep 03, 2020 -

Gerald Kia of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

August 24, 2020

Gerald Kia of Naperville originally contacted me because I was looking for a new vehicle. They told me they had what I was looking for in transit and would be available by the 22nd. I put $1000 down to rese More

by nkomperda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Triner, Brian Murphy
Aug 26, 2020 -

Gerald Kia of Naperville responded

Thank you for you for taking a moment to share your thoughts on your recent visit. At Gerald Kia of Naperville we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

August 17, 2020

My experience at Gerald Kia was most definitely EXCELLENT! Adrian did a great job of making me feel comfortable and it was a blast working with him! It meant a lot to me that he was transparent a More

by bigmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith, Adrian Tairi
Aug 20, 2020 -

Gerald Kia of Naperville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

August 11, 2020

I've been having my car service at the Gerald Kia of Naperville for almost 9 years. I must say that the stuff at this dealership really goes on and beyond to make sure that you leave satisfied. Teresa K More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Kotch
Aug 14, 2020 -

Gerald Kia of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business! Have a great day! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

August 03, 2020

Friendly and Helpful Quentin "Q" Stanley, Ben, and the team were great. They put up with our five kids running around the dealership while we negotiated. They brought valu More

by matthewmarkmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Yasser Ibrahim
Aug 06, 2020 -

Gerald Kia of Naperville responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 31, 2020

Quentin Stanley is the definition of a professional. Highly recommend him for any vehicle purchases. Never felt pressured by him or the sales managers. Go to Kia Naperville, see Q, and you won’t regret More

by blazer1319
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith, Jon Mock
Aug 04, 2020 -

Gerald Kia of Naperville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Quentin and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 29, 2020

2nd purchase with Quentin...sweetest guy we have ever worked with. Helped surprise our daughter with a bow and balloons inside out of a car, He feels like dealing with a trusted family member! More

by Tammy
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Lyle Caputo
Jul 31, 2020 -

Gerald Kia of Naperville responded

Thank you for leaving us this great review, Tammy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 26, 2020

Worth the drive Quentin Stanley was my salesperson and he was so extremely helpful and very knowledgeable with the Kia Telluride. He answered all my questions, worked More

by melharden79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Lyle Caputo
Jul 29, 2020 -

Gerald Kia of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

July 20, 2020

My first choice to get my new Kia was to just go to joliet since it’s closer and I had a terrible experience there. I made the drive to Naperville and it was completely worth the trip. They treated us More

by brandimullins18
Recommend Dealer
Yes
Employees Worked With
John Smith, Lyle Caputo, Adrian Tairi
Jul 23, 2020 -

Gerald Kia of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Kia of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

...
8
...