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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

January 10, 2020

Brian Murphy is the best salesperson I have ever had. Would buy another car from him in a heartbeat. Top notch sales person who really goes the extra mile. More

by Enygma
Recommend Dealer
Yes
Employees Worked With
John Smith, Brian Murphy
Jan 16, 2020 -

Gerald Kia of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 10, 2020

Adrian Tairi helped me out a ton! Adrian Tairi helped me get the lease I needed and deserved. Super helpful, welcoming, knowledgable & a fantastic car distributor that puts the client More

by Deviant517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi
Jan 16, 2020 -

Gerald Kia of Naperville responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 08, 2020

We bought a Kia Sedona from Gerald Kia of Naperville. My husband and I purchased a Kia Sedona from Gerald Kia of Naperville. Our Salesman was Jon Mock. He did an excellent job in showing the vehicle and e More

by mamamock54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Jon Mock
Jan 16, 2020 -

Gerald Kia of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 08, 2020

Love my Forte! Thank you Quentin!! I bought a Forte from Quentin and he was outstanding. I have a hard time dealing with car salesman because frankly, I don't trust most of them and alw More

by kjhuggi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 16, 2020 -

Gerald Kia of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Kia of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 07, 2020

We had bought several cars from Gerald Kia in the past but last summer’s purchase will be our last. After enduring 8 1/2 hours of a blathering salesman bragging about himself giving us contradictory or in More

by Cyberaynne
Recommend Dealer
No
Employees Worked With
Michael Smith
Jan 08, 2020 -

Gerald Kia of Naperville responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 07, 2020

Took my 2020 Soul in to fix a grinding noise on my stop/start mechanism. Was told this is how it works. Pretty sure Kia is not going to make a car that grinds by design. But that was it. Very disappoi More

by Emalmborg
Recommend Dealer
No
Employees Worked With
Service department
Jan 08, 2020 -

Gerald Kia of Naperville responded

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Jan 08, 2020 -

Gerald Kia of Naperville responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Donna Tran - Service Manager, GSM, 630-445-2542 dtran@geraldauto.com

December 28, 2019

Best Kia dealership in Ilinois I just want to thank Adrian Tairi the sales associate at the Kia in Naperville for being patient while I looked at least 4 to 5 cars . It was a long d More

by richardheld1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi
Dec 30, 2019 -

Gerald Kia of Naperville responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

October 22, 2019

New 2020 Kia Telluride After a long wait for our new 2020 Kia Telluride, we were so excited to pick it up yesterday. Quentin Stanley was great to deal with, he keep me in t More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Yasser Ibrahim
Oct 22, 2019 -

Gerald Kia of Naperville responded

Hello Susan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Quentin was there to provide you with such exceptional service! Thank you again and congratulations on your new Telluride. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

October 16, 2019

Had a great experience finding my perfect car ! Brian Murphy is an asset to KIA ! He made me feel super comfortable and walked me through every step! He answered all of my questions and gave me opti More

by Abigail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy, Yasser Ibrahim
Oct 22, 2019 -

Gerald Kia of Naperville responded

Thank you for this review, Abigail. We really appreciate you leaving us your input. We are very pleased to hear that Brian could make your car shopping experience so pleasurable and stress-free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

October 14, 2019

A great experience because of the dealer rep. Mr. Quentin Stanley greeted me at the entrance and from that point until I left (with a wonderful car within my budget), I was treated with respect an More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Yasser Ibrahim, Reyna Vega
Oct 22, 2019 -

Gerald Kia of Naperville responded

We are pleased to hear that you had an excellent experience with Quentin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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