Gerald Kia of Naperville

So I went to Gerald Kia, Naperville for a new car after I had been "shopping" for cars for about a year and a half. Mid August, I test drove the Toyota Camry. I had been dead set on the Camry for had been "shopping" for cars for about a year and a half. Mid August, I test drove the Toyota Camry. I had been dead set on the Camry for as long as I can remember. It was nice, nice ride. Just as I expected. The following day, I test drove the Hyundai Sonata. It was far nicer than the Camry and with the warranty, it pretty much eliminated the Camry as a choice. The day after that, I test drove the 2011 Kia Optima SX. I was blown away! I had to have it. It is so nice. It's a luxury car without the luxury price. Simple as. Rich Evans, my salesperson, was very great to work with. Initially, there was a "hiccup" with actually buying the car due to some unforeseen circumstances on my end. But after a 3 week delay, I returned to buy it. He remembered us, remembered the deal we set up and at the time of purchase (9/10/11, lol) he gave us an even better overall deal than was initially agreed upon 3 weeks prior. Gerald didn't have the car on the lot that I wanted, but with an easy dealer trade, they were able to retrieve it. The only complaint I have is that the one they brought from the other dealership had some curb damage to the front underlip bumper, but I was assured by Rich that this will be taken care of to my satisfaction. I have no reason to doubt him. I highly recommend this dealership and working with Rich specifically. When I first came in and test drove it, he didn't xx me or anything. He didn't even take the test drive with me. That was a first for me. His exact words: "I don't need to sell you this car, this car will sell itself." A truer statement has never been made. And on top of that, he sold himself as a quality salesperson. Often times, they get a bad rap for being shady in some form or another. He was by far the straightest shooting salesperson I have ever had the pleasure of working with and would buy from him again in a heartbeat. The whole buying experience from Gerald Kia, Naperville was top notch. I have rated them 5s across the board because quite frankly, they deserve it. I have been screwed by dealerships in the past, and there wasn't even the slightest of inclination that there was going to be a repeat here. They treated me with dignity and respect and gave me a fair price despite not having the world's greatest credit. The entire staff were upfront with me about everything, answered all of my questions satisfactorily and made me feel like they cared and wanted me to be happy with my purchase. Because of the way they treated me, I am. More

By far, this was the best car buying experience my husband and I have ever had. We are no nonsense type of people and Bob Schiavo addressed all of our needs professionally. He is a great asset to yo husband and I have ever had. We are no nonsense type of people and Bob Schiavo addressed all of our needs professionally. He is a great asset to your company and we hope to do more business with Gerald Kia in the future. More

John Smith was great from the moment we walked in the door. He helped me find the best car at the best price for me. He was very helpful and friendly and asked questions that helped narrow down the sel door. He helped me find the best car at the best price for me. He was very helpful and friendly and asked questions that helped narrow down the selections of cars based on my needs and wants. I will be going back to Gerald Kia and John Smith for years. More

Went to Gerald Kia just to test drive the new Sportages but ended up leaving with purchasing one. I had not bought in car in about ten years and was quite frankly not looking forward to the whole process. but ended up leaving with purchasing one. I had not bought in car in about ten years and was quite frankly not looking forward to the whole process. My worries were quickly abolished after meeting and talking with salesman John Smith. John was very friendly, informative, and most importantly listened to what I had to say. Because of John the entire car buying process was painless, and actually enjoyable, from beginning to end. I definitely look forward to recommending John and Gerald Kia to those I know and my next purchase of a new/used vehicle. P.Hickman 2011 Kia Sportage SX AWD More

Looking for are new Sedona I thought after going to two other dealerships I might look at another brand . So I with reluctance I called Gerald and to surprise I actually got a salesman that new the product other dealerships I might look at another brand . So I with reluctance I called Gerald and to surprise I actually got a salesman that new the product and listened to my needs in the car that was Rich he was fantastic made the experience enjoyable .I will recommend Rich and the Gerald family to everyone I know as Rich said that we are family know Thank you! More

We had visited other dealerships while shoping for our vehicle. We had looked at Ford, Chevy, and Toyota before going in to Kia. Fell in LOVE with the Soul! The staff was so outgoing and friendly and Ric vehicle. We had looked at Ford, Chevy, and Toyota before going in to Kia. Fell in LOVE with the Soul! The staff was so outgoing and friendly and Rich made the whole transaction smooth and very easy. Would definitely go back to Gerald Kia in Naperville and would work with Rich again in a heartbeat. Thanks Kia! More

Gerald Kia was the 3rd dealer I visited when shopping for a new car. After visiting Kia and speaking with John Smith, I found it difficult to even consider the other two options. I am a young buyer with a a new car. After visiting Kia and speaking with John Smith, I found it difficult to even consider the other two options. I am a young buyer with a brand new career. John understood this and made sure to show me the car that had everything I needed and desired. In addition, I felt he went above and beyond to get me a good price. John made sure that I drove of the lot with a car that fit my needs and my budget. I highly recommend this dealer, and I would tell anyone considering a Kia from Gerald that they HAVE to see John Smith! Thanks Kia, and thanks John for everything. More

Rich was a pleasure to work with! As soon as my Soulster comes on the market I'll be back to buy one of those from Rich as well. comes on the market I'll be back to buy one of those from Rich as well. More

I purchased my Kia Sportage in April. My salesman, John Smith, was full of information and made me feel comfortable as soon as I walked through the door. He was eager to help me make a decision and not pre Smith, was full of information and made me feel comfortable as soon as I walked through the door. He was eager to help me make a decision and not pressure me into buying something from him. Of course, as soon as I drove the Sportage I fell in love with it. He spent the time to go through every feature the car had and how to use them. All the way through the negotiating process John was above board and fair. I am so happy with my purchase. More

I purchased my 2011 Kia Optima from Gerald Kia in June. John Smith was very helpful in my decision. I had a specific color and options package in mind when arriving at the dealership. After being there for John Smith was very helpful in my decision. I had a specific color and options package in mind when arriving at the dealership. After being there for 5 minutes, I ended up falling in love with a different color and options package that I saw. I thought was way out of my league and I could never own a vehicle like that! John Smith made sure that I could get the car that I wanted for the price that I could afford. I could not be happier with the way they treated me and worked to get the car I loved. I appreciate the follow up calls to make sure that I love my car and that everything is working as it should. I had purchased my previous Kia from this dealership as well and would highly recommend this dealership to anyone interested in a vehicle. More