Gerald Kia of Naperville

Q was AWESOME to work with! My husband and I had been thinking about getting a second car for quite some time. We made Kia our first stop in the process to look and see what our My husband and I had been thinking about getting a second car for quite some time. We made Kia our first stop in the process to look and see what our options were. Quentin greeted us right away, talked about what our needs are, and gave us some great options. We weren't ready to buy at that point (wanted to check out a few more options) and Quentin wasn't pushy at all. He totally understood. I'm also not the most knowledgeable on cars and he made me feel very comfortable asking any questions. We checked out a couple different dealerships and honestly, the customer service wasn't one fraction of what it was with Quentin. Other salesmen were too pushy or seemed not to care at all. Quentin is warm, friendly, understanding, and feels like a guy you've known for years- so of course we went back to buy our car from him. He set the standard for customer service, and no one else came close. Thank you Q!!! We love our new Rio EX :) More

Love the Soul "whole-shebang" and Quentin! We love the Soul fully loaded. Fun Spacious perfect for traveling and fishing. Not to mention the cute profile. Looking forward to cruising in style! We love the Soul fully loaded. Fun Spacious perfect for traveling and fishing. Not to mention the cute profile. Looking forward to cruising in style! Thank you Quentin for a wonderful sales experience! More

Suzie was great to work with, very happy with our Rio Suzie sold us our Kia Rio back in October of 2013. Even thought it was a sub-compact she treated the sale as if I was buying a high-end luxury car. Sh Suzie sold us our Kia Rio back in October of 2013. Even thought it was a sub-compact she treated the sale as if I was buying a high-end luxury car. She had fantastic knowledge of the car, walked me around the vehicle and showed me everything there was to know about the Rio inside and out. Almost a year later and we are loving our Rio and are very happy with our purchase. Suzie is a top notch saleswoman. More

Great Quality Customer Experience I went to the Naperville Kia Dealer and greeted by Sales Consultant Quentin Stanley. Quentin was very pleasant and accommodating to my purchase reque I went to the Naperville Kia Dealer and greeted by Sales Consultant Quentin Stanley. Quentin was very pleasant and accommodating to my purchase request of a Kia Rio. I came in with my own requirements to make a purchase and Quentin met each need. After going to several other dealers, Quentin was the only one that heard my request and made sure that's what he gave me . I'm very pleased with my purchase from Naperville Kia but mostly because of Quentin's great quality customer service. More

Kia review Extremely satisfied with my experience and the purchase price of our new Kia optima. Q could not have been more friendly and easy to work with. Even t Extremely satisfied with my experience and the purchase price of our new Kia optima. Q could not have been more friendly and easy to work with. Even the finance team and managers were very pleasant to work with! More

A Very Easy Decision The Kia Sorrento was just one of the SUV's on my list of cars to test out, but once I drove the vehicle I was able to assess that it should move to th The Kia Sorrento was just one of the SUV's on my list of cars to test out, but once I drove the vehicle I was able to assess that it should move to the top of the list. That being half the battle, I then had to brace myself for negotiations and finagling it takes to purchase the car. But alas, no worries...it was quick and seamless! Quentin was not your typical "pushy" sales person and made it a comfortable and pleasurable experience. My eight year old accompanied me on this journey and while she was incredibly patient, she was also got very hungry...lunch was served (thank you for that!). It's those little extras that mean a lot, and let you know that your business is appreciated. What is really great is that I have since returned to the dealership with questions/concerns and Quentin has resolved, or is resolving them. I would be glad to refer him to any of my friends who are looking for a vehicle. More

I love my Kia Forte! Quentin is hands down the best sales consultant I could have imagined to work with. Buying my Kia Forte EX was my first car purchase, so I was a littl Quentin is hands down the best sales consultant I could have imagined to work with. Buying my Kia Forte EX was my first car purchase, so I was a little worried because I didn’t know what to expect. Quentin made the process so easy and SO much fun! He clearly answered all my questions and explained to me all the options, prices, and features that Kia’s had to offer, all of which blew me away. Plus his awesome personality and funny jokes didn’t hurt in making the process all the more enjoyable. I am absolutely in love with my Forte, I have the biggest smile on my face every time I drive my car. I have the best car on the road and thanks to Q, I know there is not any other car out there that would be more suitable for my wants and needs, especially at such a reasonable price. The Forte with the specific features and color I wanted was not at the dealership by my house, or anywhere in Illinois for that matter, and Quentin worked so hard finding the exact one I wanted in another state. He worked it out so the car was at his dealership in 3 days, and I did not have to pay a penny for the tow. I could not be more grateful for his dedication and diligence to making his customers happy. Also, the extended warranty that Kia offers is one to not pass up! I have complete confidence that my new investment will be kept in top-notch condition thanks to the extended warranty and knowing Quentin will always be there for me if something comes up. I have been telling everybody that when they look for another car, whether it be new or pre-owned, that they need to check out Gerald Kia. When it’s time, my mom will be going to Kia for her next car purchase because we were both so pleased with our experience. Thank you Quentin for being such a positive advocate about your work and for making this such a positive experience. We will definitely be seeing you again! Thanks Gerald Kia! More

Totally enjoyable experience My mother and I went to Gerald to test drive a Kia and although we were not in a situation to buy at that time, we did not feel pressured and we enjoy My mother and I went to Gerald to test drive a Kia and although we were not in a situation to buy at that time, we did not feel pressured and we enjoyed the experience so much that we went back a couple weeks later to buy. Even though it was a lengthy transaction, we came away feeling that Q and Jason had given us their best service and had really worked to meet our requirements. Thanks for all the help! I love my new Kia Forte 5 :D More

Happy Quentin was great! Very friendly and down to earth! He will sell me my next car too!! I would suggest him to any friends/family. Quentin was great! Very friendly and down to earth! He will sell me my next car too!! I would suggest him to any friends/family. More

Q. Understood my situation Getting my life turned around post divorce, I knew I would need to replace my aging but beloved truck, I told Quentin Stanley my situation. He was pat Getting my life turned around post divorce, I knew I would need to replace my aging but beloved truck, I told Quentin Stanley my situation. He was patient and very helpful. Got a good price on my trade in, and picked out a kia soul I could not enjoy more! This was the least hassle I have ever experienced in buying a car. These guys are polite, know their product and I didn't feel hassled. Well done! More