Gerald Kia of Naperville

Mike Nielson and Anthony Triner made it happen! I wanted a Kia Soul that was in my budget and these guys made it happen. I had been to a number of dealerships in the area and while lured in by promi I wanted a Kia Soul that was in my budget and these guys made it happen. I had been to a number of dealerships in the area and while lured in by promises, when I got there the terms were different than what I had been told over the phone. When I got to Gerald Kia, Mike led me to the car that was much more than I was even looking for at a price I sleep comfortably with. I love driving it, probably the best car I've ever had. I'm not an easy guy to please, but Mike was more than patient and didn't seem at all irritated by questions and requirements that I know bug most people. I felt very at home there, a beautiful new place that I look forward going back to for service when needed (Keep the Starbucks coffee hot and that huge HD TV on!) Love the way Kia is making cars and the way the dealership ups the warranties from 10 years 100k miles to the lifetime I own the car. Nice to be part of their family. More

Very satisfied new car owner There is so much to say about Gerald Kia Naperville I don't know where to start. This is by far the best car dealership in this area. I have been to m There is so much to say about Gerald Kia Naperville I don't know where to start. This is by far the best car dealership in this area. I have been to multiple Kia dealerships looking for a Kia Optima. My car buying experience was horrible. Not to mention on the many phone calls I made. I wasn't considering visiting this dealer (Gerald Kia) because they were to far. I called and ask about their inventory and DID NOT want to come in because I visited three other Kia dealers. So this call was more of a call just so I can say I contacted all the dealers in Chicago and the surrounding areas. Gino (Manager) was the first guy I spoke to over the phone and he was really nice. He answered all the questions over the phone and asked me to come in but I hesitated and he said that he would try his best to help me, so I decided to come and visit that night. When I arrived, I was so irritated with the other three dealerships I visited, that didn't want to hear anything Anthony (General Manager) had to say. Yet, Anthony searched and searched for me a vehicle. I only wanted to stay for twenty-thirty minutes because I wasted so much time before and I knew I would end up leaving carLESS again. Unfortunately, that didn't happen and I stayed for hours until they found me a car. Quentin, took me on a test drive and answered all of my questions about the the car. His customer service was exceptional. I purchased the car and then it was finance time. Joe (Business Manager) explained everything clearly and didn't rush me out as if he was trying to get the deal done. The sincere dedication this dealership gives is unmeasurable. I really wish this was the first dealership I visited because it would have cut down on a lot of my time wasted not buying a car dealing with the dealerships. I NEVER felt as if they were the horrible car sales guys trying pressuring me to purchase a car I didn't want or even trying to hassle me out of money because I'm a woman. I'm VERY happy with my new car and all of its features. You know how a business runs and operates by the management team. So a big huge THANK YOU to Gino for trying your best to help me and answer my questions over the phone. Which eventually led me to come in. To Anthony for searching tirelessly for me a car, which eventually led to me being happy about the car. To Quentin for answering all the questions I had about the vehicle and also led to me purchasing the car. To Joe and the guy who detailed my flawless new car, just know that you are just as important. I don't know who "Gerald" is but all of the employees I met gives Gerald a good name. Gerald Kia is a true definition of teamwork in a good way. Thanks so much everyone!!! More

buying a new car. Mr Quentin stanley was very professional. He explained to me every detail about buying a car. He made me feel at ease. He also was friendly and very h Mr Quentin stanley was very professional. He explained to me every detail about buying a car. He made me feel at ease. He also was friendly and very helpful he answered all of my question I would have no problem recommending my friends to salesman Mr Quentin stanley at Gerald kia naperville. More

momma's new ride My family and i had an overall great experience. Quentin, Kenneth, Ryan and Curtis were all very professional. We appreciate their hands on personable My family and i had an overall great experience. Quentin, Kenneth, Ryan and Curtis were all very professional. We appreciate their hands on personable approach. More than a car buying experience. We feel as though we've met friends and neighbors. More

Quentin & Ryan made our car buying experience exceptional! Quentin greeted us at the door as we arrived at the Kia dealership and immediately put us at ease. He listened very well to what our needs and desires Quentin greeted us at the door as we arrived at the Kia dealership and immediately put us at ease. He listened very well to what our needs and desires were in buying a car. He was not the least put pushy. He related well to our circumstances and priorities and was an an absolute sweetheart. Ryan the Finance Manager was equally kind and listened to our needs and did not push either. He was quite patient in explaining the various options and pros as well as cons to each option. We drove away in our new vehicle feeling blessed without any regrets whatsoever and would highly recommend this dealership. More

Best car buying experience ever This was the best car buying experience we ever had. We dealt with Quentin Stanley and Ken Moy. Both were very friendly and helpful. You could tell th This was the best car buying experience we ever had. We dealt with Quentin Stanley and Ken Moy. Both were very friendly and helpful. You could tell that both take pride in what they do. They were extremely helpful in finding us a car that fit our needs and budget. We did not feel pressured or pushed into making a decision. I recommend either Quentin or Ken at Gerald Kia in Naperville to anyone that wants to buy a car in a stress-free environment. Quentin and Ken are AWESOME! More

Great Dealership Roy and Ken were very professional and made us a nice deal. We love the Optima and the dealership facility is bright,modern and spacious. Roy and Ken were very professional and made us a nice deal. We love the Optima and the dealership facility is bright,modern and spacious. More

Spectacular, Good Environment, Awesome I usually can not stand going into dealership but with Quentin Stanley I did not have a terrible experience. He was very friendly and helpful. I will I usually can not stand going into dealership but with Quentin Stanley I did not have a terrible experience. He was very friendly and helpful. I will be recommending him and the dealership to many people I know. Thank you for getting right down to business and making it an experience I will never forget! More

Rio LX Rolan was very professional and knowlageable about the Rio. tjis is our second Kia, Sedona 2009. He treated the sale to the point without being pus Rolan was very professional and knowlageable about the Rio. tjis is our second Kia, Sedona 2009. He treated the sale to the point without being pushy. Being senior citizens we appreciated his sales approach. More

Q is the best! I just bought a Kia sportage and had the pleasure of working with Quentin! He was knowledgable and very personable! He kept me laughing the entire tim I just bought a Kia sportage and had the pleasure of working with Quentin! He was knowledgable and very personable! He kept me laughing the entire time! He wasn't pushy and was understanding when I told him I was just in the market checking out different places. After my experiences at other dealerships (pushy salesmen and outrageous prices) I came back to see Q. I would recommend him to all my family and friends! More