Gerald Kia of Naperville

Amazing!!! I loved my expierence at Gerald Kia of Naperville. I got to work with Quentin Stanley who was amazing! He made everything easy to understand and worke I loved my expierence at Gerald Kia of Naperville. I got to work with Quentin Stanley who was amazing! He made everything easy to understand and worked with me on everything. He found exactly what I needed. He's so friendly and fun to talk with. He made the expierence wonderful. Such a nice man!! More

"Q" was the best salesman I have ever had! I had given up on dealerships and their games. Looking for a car for my wife and it was a miserable experience. I had seen on the internet that naperv I had given up on dealerships and their games. Looking for a car for my wife and it was a miserable experience. I had seen on the internet that naperville kia had the car we wanted. My wife called and got Quentin "Q" on the phone. She said maybe we would stop in that night or maybe it would be next week. She was impressed with "Q" enough we went that night. It was 10 degrees outside. When we showed up unannounced"Q" had the car inside warmed up , washed and ready to show. That car didn't have exactly what my wife wanted. Found out my sister in law got a huge discount on a Hyundai if we went that route. We were so impressed with "Q" that we bought from another Gerald dealer. When I called to tell " Q" he was great about it. My wife was so impressed with him that we stopped in "45 minute trip from us" just to tell him thank you. So if your buying from naperville kia "Q" is the guy! More

Mistake well corrected The dealership made a mistake. The car they sold us did not have a certain feature we had agreed on. When we discovered the omission the next day, w The dealership made a mistake. The car they sold us did not have a certain feature we had agreed on. When we discovered the omission the next day, we immediately contacted the sales department. Right away, they recognized the error and offered an exchange for a properly equipped car at no price increase. This swap definitely cost the dealership some money, but throughout they were apologetic, and willing to do everything necessary to set things straight. So OK, maybe the mistake never should have happened. It is easy to have a good experience when everything goes well, but you often find the true nature of someone when they have a set a mistake to rights. Gerald Kia did just that, and they have our absolute respect and thanks, along with our highest recommendation. More

Not your average car buying experience! I have never felt as comfortable & confident with a car buying transaction as I did with Gerald Kia. Quentin & Anthony made my husband & I feel confi I have never felt as comfortable & confident with a car buying transaction as I did with Gerald Kia. Quentin & Anthony made my husband & I feel confident that we were getting a great deal. I love my new 2015 Kia Sorento. It has all the bells & whistles you can think of. My husband purchased an Optima from them & I ended up leasing my Sorento. We've been through many car buying transactions & this has truly been my favorite thus far. Quentin was so friendly & welcoming & Anthony was the deal maker. I honestly felt like family every time I walked into the dealership. I highly recommend these guys, as well as Kia, for anyone's next car purchase or lease! More

We ended up with 2 Kia's!!! We came to this dealership b/c we found them on TrueCar.com. We originally didn't have an excellent experience as we didn't get a call back after 2 c We came to this dealership b/c we found them on TrueCar.com. We originally didn't have an excellent experience as we didn't get a call back after 2 calls to 1 of the sales people. My husband ended up walking into the dealership & spoke to Anthony, the Sales Manager, who set us up with Quentin Stanley, 1 of the salesmen. Quentin was AWESOME! He has been a friendly, personable & knowledgeable person. We have also been very pleased with Anthony's service & assistance. I have already told several people of this dealership & how it did NOT feel like your "typical" car buying experience. We truly felt at ease & felt we got an honest deal on our purchase....or shall I say purchase AND new lease! More

Purchased a new car Michael Nielsen and the whole team was very knowledgeable about the product. Wasn't pushy and annoying, like other dealers. Just a pleasant, profess Michael Nielsen and the whole team was very knowledgeable about the product. Wasn't pushy and annoying, like other dealers. Just a pleasant, professional experience. I purchased the Kia Cadenza. More

Buying a new Car Quentin Stanley was great to work with. I met with him a month before seriously looking to buy and he put no pressure on me. When I was ready I knew t Quentin Stanley was great to work with. I met with him a month before seriously looking to buy and he put no pressure on me. When I was ready I knew there was no one else I wanted to work with. He was personable and worked to find the best fit for me. I would recommend working with him to buy a car. The next time I am in the market I will be sure to start with Quentin and highly recommend him to any friends or family in the market for a new car. More

Great experience Very good experience with Shamir and the sales staff. They respected my time and listened to what I was trying accomplish purschading a new vechile. Very good experience with Shamir and the sales staff. They respected my time and listened to what I was trying accomplish purschading a new vechile. More

Awesome Team!! The entire group was pretty helpful and very lively. Mike Nielson was thorough and worked with me during and after the sale, providing excellent cus The entire group was pretty helpful and very lively. Mike Nielson was thorough and worked with me during and after the sale, providing excellent customer service every step of the way. I purchased the Kia Optima and am extremely pleased so far. I was pleased with my trade in value and with my final price. Gino, Anthony and Ryan were also quite helpful even though I kept them well after closing. Thanks, guys for a very pleasant car buying experience. More

Great salesman, fantastic deal Quentin Stanley got me my Kia Soul! My husband and I drove many cars before coming to Kia. When we got there, we were only interested in a Soul, but t Quentin Stanley got me my Kia Soul! My husband and I drove many cars before coming to Kia. When we got there, we were only interested in a Soul, but the price/options was not the right package. Quentin found us the right car, and worked hard to negotiate a great trade-in and a great final price on the Soul. He understood that I am not interested in gizmos and gadgets. He had a great sense of humor, and was not the slightest bit pushy. Thanks, Quentin, for getting me my sunroof and a car that starts with a key!! More