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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

February 08, 2015

IT DOES NOT GET ANY BETTER !!! I JUST BOUGHT A NEW KIA SOUL FROM THIS DEALER . EASIEST DEAL I HAVE EVER HAD. THE MAN TO SEE THERE IS MY NEW "PAL" QUENTIN "Q" STANLEY. HE WAS THE M More

by VINNIE1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN BRAVI, Quentin Stanley
Feb 09, 2015 -

Gerald Kia of Naperville responded

Vincent, thank you for sharing this remarks about your most recent experience with Quentin! He is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We know that buying a new car can be a daunting process so our team works hard to make it an easy and enjoyable process. Thank you for the recommendations! Enjoy driving your new Kia Soul and be sure to come back and visit soon! Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 04, 2015

Everyone at kia motors in naperville is awesome! Quentin was great! He was very personally and did everything he could to make me happy! Thank you so much for all that you did for me More

by Katekoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 05, 2015 -

Gerald Kia of Naperville responded

Katekoz, thank you for taking the time to write about your great experience working with Quentin! At Gerald Kia of Naperville, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that he was able to show you that. If you have any questions or concerns, please do not hesitate to come see us. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 02, 2015

Good deal on a Good Vehicle My experience at Gerald Kia was very positive for a first time leaser. The only negative aspect of my visit was the dreaded haggle with the dealer sta More

by ahoffer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 03, 2015 -

Gerald Kia of Naperville responded

We would like to thank you for sharing this feedback. We appreciate reviews like yours as it helps us grow as a dealership. Quentin is a valuable member of our staff and he will enjoy reading your kind words. If there is anything else you might need feel free to reach out to us. Take care! Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 28, 2015

Q Rocks. Best car buying experience ever Quentin was the best to work with. We asked a lot of questions and he was patient and also very thorough. He was also very kind and helped to make s More

by masdfsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 29, 2015 -

Gerald Kia of Naperville responded

Congratulations on your car! I am happy to hear you are enjoying your purchase. At Gerald Kia of Naperville, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Quentin was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Kind regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 25, 2015

I got the Kia Optima I wanted! I went to the dealership on a random day with the intention of "test driving" a Kia Optima. I was excited when I pulled onto the lot and the color (BL More

by cjmcgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley, Suzie Gonnerman
Jan 26, 2015 -

Gerald Kia of Naperville responded

All of us at Gerald Kia of Naperville congratulate you on your new Kia Optima! Quentin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Give us a call if you have any further questions. Warm regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 09, 2015

Superb Customer Service!!!! Quentin was very knowledgable and helpful in helping my select my brand new Kia Soul. He walked me through the process in buying my first new car all More

by Cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 12, 2015 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first buying experience working with Quentin. Congratulations on your new Kia Soul! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 06, 2015

Painless First Car Experience, Mike and Anthony are GREAT!! As the title says, this was my first time buying a car on my own, no parents or older person to help out. After talking with quite a few dealers I de More

by RyanD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Michael Nielsen
Jan 07, 2015 -

Gerald Kia of Naperville responded

Ryan, it was a pleasure to read about your first buying experience working with Mike and Anthony. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Kind regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 03, 2015

Kia forte Glad I bought my car here, went to many kia dealers in the area this ones was one of the best for sure. Quentin was so nice! More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 05, 2015 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to write this review, Nina. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Gerald Kia of Naperville with Quentin. Congratulations on your new car! If you have any further needs, do not hesitate to come back in for a visit. Warm regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 02, 2015

Quentin Stanley is THE guy to work with! I came into the dealership with a tough trade and deal to make. Quentin Stanley was honest, down to earth, and extremely professional. In the end I More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 05, 2015 -

Gerald Kia of Naperville responded

Sunshine, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that Quentin has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

January 02, 2015

Unreal We were beyond impressed with our experience purchasing our 2015 Kia Soul at Gerald Kia of Naperville. Quentin was incredible to work with - he was ve More

by jmdague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 05, 2015 -

Gerald Kia of Naperville responded

Thank you for writing about your visit with us and congratulations on your new Kia Soul! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Quentin is an asset to Gerald Kia of Naperville and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

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