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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

March 29, 2015

"Very Knowledgeable !!!" My experience with Quentin and Gerald KIA was a God send. My husband and I came into the dealership on a Wednesday evening inquiring about trading in More

by Morgen and Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Apr 02, 2015 -

Gerald Kia of Naperville responded

Thank you for taking the time to share this amazing feedback. We're ecstatic to hear that Quentin did a great job in assisting you during your visit. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your recommendation, and please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

March 24, 2015

Great experience! I had a great experience at Gerald Kia purchasing my new Kia Optima. The process was easy with very little pressure. My salesman Michael Nielsen was a More

by mrudzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Mar 25, 2015 -

Gerald Kia of Naperville responded

We love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Michael is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your kind words as well. Enjoy your new Kia Optima! We appreciate your business and we look forward to working with you again! Best regards, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

March 21, 2015

First time lessee Excellent experience leasing an Optima at Gerald Kia! This was my first time leasing a car, and Michael Nielsen was a tremendous help. I greatly appr More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Mar 23, 2015 -

Gerald Kia of Naperville responded

Brandon, we love hearing about customers that have an excellent experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Michael is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your kind words as well. Enjoy your new Optima! Please feel free to contact us if you have any questions on your new vehicle. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 12, 2015

Quentin, you are a star ?? Thank you Quentin for all your help and support, you made such a big impact on us. My husband and I came to the dealership on Saturday before closing More

by fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 13, 2015 -

Gerald Kia of Naperville responded

Fran, thank you for writing this review! You're right, Quentin is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new 2015 Kia Sportage! We appreciate your recommendation, and we look forward to seeing you again!  Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 11, 2015

Thanks for your support! My family and I are so thankful for the services it was excellent! We were treated so good made us want to hang out with them all day. Quentin was More

by Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 12, 2015 -

Gerald Kia of Naperville responded

Mona, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence, and it’s quite an accomplishment to hear that Quentin, Joe and our team provided you and your family the top notch service we strive to deliver to each of our guests! Thank you so much for your loyal business. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 08, 2015

Quentin @ Gerald Kia ROCKS Hi all, I just wanted to take a moment to share my Gerald Kia experience with Quentin Stanley. First off, "Q" has a contagious personality, he's fu More

by Elaina0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Mar 09, 2015 -

Gerald Kia of Naperville responded

Elaina, thanks for writing this great review and congratulations on your new car! It's delightful to know that Quentin made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to him. We appreciate your business, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 04, 2015

2015 Kia Optima "Optimus Prime" I just bought my very first car and I am SO happy it was with the Gerald Kia in Naperville! I was extremely impressed with the entire staff, especiall More

by jamiegee89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kahlil, Quentin Stanley
Mar 05, 2015 -

Gerald Kia of Naperville responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Quentin was able to show you what we strive to deliver and I am certain that he will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

March 04, 2015

2014 Kia Sportage Mike Nielsen and Anthony Triner worked with me to get the car I needed at a price I could afford. They explained the buying process, explained my opti More

by Sara Burklow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Michael Nielsen
Mar 05, 2015 -

Gerald Kia of Naperville responded

Congratulations on your new purchase, Sara. We are glad that our team was such great help to you. It is imperative to us that we make the car-buying experience informative and efficient to all our guests. Should you have other concerns, feel free to let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 26, 2015

Awesome Sauce Started at Bob Rohrman KIA at Schaumburg and they sold us a used vehicle that ended up having many issues. They wouldn't do anything to help get out o More

by Triplem09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Feb 27, 2015 -

Gerald Kia of Naperville responded

Thank you so much for the fantastic feedback and high star rating! A quality shopping experience is one of our top priorities at Gerald Kia of Naperville. We do everything we can to support our customers and we are glad to hear that Quentin was able to assist you in finding the perfect vehicle for you. If you need any further assistance, please let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

February 26, 2015

Excellent I bought my first NEW car at Gerald Kia of Naperville. I had a great experience! Everyone was very friendly and easy to talk to especially Mike, the More

by Neemelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Feb 27, 2015 -

Gerald Kia of Naperville responded

We love hearing about customers that have a great experience at Gerald Kia of Naperville, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Have fun driving! Sincerely, Anthony Triner, General Sales Manager atriner@geraldauto.com

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