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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

July 01, 2014

You Won't Go Wrong at Gerald Kia! I came here to purchase my first car after researching four or five different dealerships in the area. The customer service and deals offered at Geral More

by lhildebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 02, 2014 -

Gerald Kia of Naperville responded

Your fantastic review was quite a refreshing read! Congratulations on your new soul. I am sure you are continuing to enjoy it. I am happy that Quentin provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Gerald Subaru of Naperville. We look forward to assisting you with your future sales and service needs. All the best, Dave Chastain; dchastain@geraldauto.com

June 30, 2014

Thanks Quentin Quentin was the main reason our experience was so positive. He put us at ease and kept us laughing. We got a great price on a certified used vehicle. More

by battyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quentin stanley, Quentin Stanley
Jul 01, 2014 -

Gerald Kia of Naperville responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Quentin is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Dave Chastain; dchastain@geraldauto.com

June 27, 2014

Friendly & Knowledgable After getting all questions asked/information on the car I was looking at 4 days prior to purchasing, the process ran extremely smooth and the sales a More

by djnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 01, 2014 -

Gerald Kia of Naperville responded

It was a pleasure to read about your buying experience working with us. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Dave Chastain; dchastain@geraldauto.com

June 26, 2014

Awesome, Awesome, Awesome First and foremost I would like to say how awesome Quentin was. He was very patient, professional and persistent. Not persistent against me, but for m More

by bdear1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Quentin Stanley
Jun 27, 2014 -

Gerald Kia of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Quentin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congratulations on your new purchase and thank you also for your recommendation! We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best regards, Dave Chastain; dchastain@geraldauto.com  

June 21, 2014

Quentin stanley Mr. Stanley was a very informative when it came to Kia products.He answered all of our questions in away that we understood more about the different c More

by Warrantcwo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 23, 2014 -

Gerald Kia of Naperville responded

Thank you for sharing this great feedback with us! Quentin is a great asset to our team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Please let us know if there's anything else we can do for you. Respectfully, Dave Chastain; dchastain@geraldauto.com

June 15, 2014

Great Experience! Quentin was great to work with. The process was quick and painless. Best dealership experience ever! (and I've had my share) Would definitely consider More

by Donnalap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 16, 2014 -

Gerald Kia of Naperville responded

Thank you for taking the time to share with us! The goal of the our team is to ensure a painless and quick process for each of our customers. It’s quite an accomplishment to hear that Quentin provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Respectfully, Dave Chastain; dchastain@geraldauto.com

June 11, 2014

Great Experience! "Q" is a keeper! I was reluctant to give up my 17 year old car, but "Q" made the decision easier. His knowledge, outgoing personality, and patience sealed the deal fo More

by anniefbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 12, 2014 -

Gerald Kia of Naperville responded

Annie, thank you for writing such a great review about our dealership! We are so very pleased that Quentin could make your visit easy, and he is a valuable team member, indeed. We believe that's how every car buying experience should be. Please let us know if there's anything else we can do for you. Take care, Dave Chastain; dchastain@geraldauto.com

May 30, 2014

Great deal , great people Quentin was a pleasure to work with getting our first new car ever. Couldn't be happier with the outcome. Thanks 'Q'. And mike was great too. More

by Num1nolesfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 02, 2014 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first new car buying experience working with Quentin. It's delightful to know that we were able to provide you with such a happy experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Respectfully, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 28, 2014

2014 kia soul Great and honest man to work with. Had a great experience buying a car from him and he was able to work with me in getting everything I wanted. You w More

by Rgoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Quentin Stanley
May 29, 2014 -

Gerald Kia of Naperville responded

Thank you for taking the time to leave us this terrific review of your experience at our dealership. I am delighted to hear that our staff was able to provide you with a great buying experience and was able to help you get what you wanted. If there is anything more we can do for you please come back and see us any time! Take care, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 27, 2014

Excellent Experience 'Q' is a friendly, knowledgeable salesman. We are very happy with our experience and our new vehicle. I would recommens Q, Gerald and Kia to anyone i More

by KonradE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 28, 2014 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. I am pleased to know that Quentin was friendly and knowledgeable during your visit and was able to provide you with a positive experience. We appreciate your recommendation and we look forward to seeing you again. All the best, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

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