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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

July 25, 2015

Kia Sedona Lease I called the dealership ahead of time and spoke with Mike Nielsen. Told him what I was looking for. When I got there, Mike was immediately available. More

by sk2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Jul 27, 2015 -

Gerald Kia of Naperville responded

We're glad to hear that your recent visit with Mike and Ken went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Gerald Kia of Naperville. Thank you and take care! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 25, 2015

A wonderful experience! Every dealership people are so kind and gentle. I was really happy to buy my new 2016 Sorento. I really recommend this Gerald Kia of Naperville dealer More

by nayabora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mock
Jul 27, 2015 -

Gerald Kia of Naperville responded

Nayabora, we cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your recommendations! Enjoy your new Sorento! It was a pleasure to assist you and please let us know when we can do so again. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 25, 2015

Optima Pleasure John Smith sold us our 2014 Optima in November 2014 and we are very pleased with it and it's performance, etc. John was great throughout the entire tr More

by DUKE1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Jul 27, 2015 -

Gerald Kia of Naperville responded

Duke, thank you for sharing your experience with us! John and the rest of us work incredibly hard to exemplify the Gerald Kia of Naperville commitment to customer care and we're so thankful that your time with us was well spent. Enjoy your new Optima! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 23, 2015

awesome, the man didn't Hassel me, showed me exactly what Best salesman out there. Very personable, and didn't force me into any decision, Made sure I new everything about the vehicle. The best choice in v More

by 7777777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 24, 2015 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Kia of Naperville. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Quentin and the rest of our team always try to create that environment for each and every customer and we’re proud to hear that this was achieved with you. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 23, 2015

A Wonderful Experience! What a great experience! I never felt pressured, but rather informed and cared for. My needs were always at the forefront and I felt like they were wo More

by Lo316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Jul 24, 2015 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first buying experience working with Michael. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 22, 2015

A Day of Smiles When we pulled up Quentin Stanley was right there, and we were so glad he was. As a military spouse with cancer and a husband being deployed in a few More

by GIJoesWife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 23, 2015 -

Gerald Kia of Naperville responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Quentin was so positive. We always do our best to make sure all of our customers leave with the right car and we're glad that you're enjoying yours. Congratulations on your 2016 Kia Sorrento! We look forward to seeing you again. Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 22, 2015

Love our Kia Experience Great experience at Gerald Kia of Naperville. My husband and I walked into Gerald Kia the day after the storm in February of 2015 "just to look" and More

by anaFern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzie Gonnerman
Jul 23, 2015 -

Gerald Kia of Naperville responded

Ana, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Suzie and the rest of our team were able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 17, 2015

This is the 4th Kia we have purchased from John Smith We orig. looked up a dealership and a salesman with the best rating. We drove out from New a Lenox, Il. Which is about an hour from us . we really More

by hamster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith
Jul 20, 2015 -

Gerald Kia of Naperville responded

It was a pleasure to read about your 4th car buying experience working with John here at Gerald Kia of Naperville. Congratulations on your new 2016 Sorento! It's delightful to know that John has consistently been helpful and committed in providing you an outstanding experience. Thank you for taking the time to write this awesome review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 12, 2015

Easiest car purchase ever!!! I walked in not knowing what car I wanted to purchase. I dealt with Quentin Stanley and Tremain White. I couldn't have been more pleased. No pressure More

by Love my new ride!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Tremain White
Jul 13, 2015 -

Gerald Kia of Naperville responded

Thank you for the excellent review! It is great to know that Quentin and Tremain were able to provide you with pressure-free and hassle free customer service. Please feel free to call or stop by if there is anything else we can do to help you. Enjoy your new car! Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 11, 2015

More than satisfied in all aspects! Although this was my first time buying/leasing a car of my own, I understand that it is just as important [if not more,] to be as satisfied with the d More

by cuttaiaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Jul 13, 2015 -

Gerald Kia of Naperville responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your great experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

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