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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

August 02, 2015

Great experience! I would and have recommended Gerald Kia of Naperville to any of my friends and family. Quentin Stanley was our salesman and he was absolutely awesome! More

by Sean&tiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 04, 2015 -

Gerald Kia of Naperville responded

Sean and Tiff, we cannot thank you enough for your wonderful review of your recent car purchase with Quentin and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 01, 2015

Car shopping CAN be a pleasant experience. I met Quentin as I walked in the door and was impressed with his ability to do everything he could to make me happy. He was very patient and wanted to More

by tms7317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 04, 2015 -

Gerald Kia of Naperville responded

All of us at Gerald Kia of Naperville, congratulate you on your new car and appreciate the opportunity you presented to earn your business! Quentin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 01, 2015

BEST EXPERIENCE EVER!!! Quentin Stanley is the best hands down!!! After shopping at several different carlots looking for a car I finally got to Gerald Kia and had the best e More

by Bailey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 04, 2015 -

Gerald Kia of Naperville responded

Bailey, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Quentin provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 30, 2015

Gerald Kia John Mock was great to work with. He responded quickly to any questions I had and went over everything in the car on delivery. I have already recomm More

by 1Flamingo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mock
Jul 31, 2015 -

Gerald Kia of Naperville responded

Thanks for your outstanding review! We're glad to hear that John was quick to respond to all of your questions and has been very helpful on your car buying experience! Enjoy your new Soul! We appreciate your recommendations! Please let us know if there's anything else we can do for you. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 30, 2015

GREAT Experience ! 😊 Quentin provided excellence service ! I would highly recommend for many people to come here especially to him ! He is the Miracle worker people ! ?? y More

by Leahchild21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 31, 2015 -

Gerald Kia of Naperville responded

Leah, we cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your recommendations! We appreciate your time sharing your great experience with Quentin. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 30, 2015

Great experience Quentin was awesome. He mad great efforts to make sure I left happy. Also I like that he was very knowledgeable. Any question i asked he had a answer. More

by Shesuchadoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 31, 2015 -

Gerald Kia of Naperville responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Quentin went above and beyond for you; it is just an example of why he is such a great asset to our team. All of us at Gerald Kia of Naperville await your return. Please let us know how we may be able to help next! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 27, 2015

Michael Nielsen Michael worked so hard to meet our needs! Would definitely go back to him again. He was very easy to talk to. Seemed to sincerely care about making u More

by Linda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Jul 28, 2015 -

Gerald Kia of Naperville responded

Linda, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Michael was able to meet your needs. It is very important to our dealership that we earn the trust of our guests. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 26, 2015

Pleasant experience buying- not the usual runaround! I went in looking for a specific model, the options I wanted, and the price I wanted to pay with my True Car information. I worked with Mike Nielsen More

by New Optima owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Jul 27, 2015 -

Gerald Kia of Naperville responded

Thank you so much for your kind and honest review of Gerald Kia of Naperville. We appreciate your kind words about Mike. Enjoy your new Optima and thanks for your recommendation as well! It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 26, 2015

Best Dealership! Everything is great about this dealership, the staff, the products, the assistant, the facility. I am at a loss for words on how wonderful my experie More

by Diana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 27, 2015 -

Gerald Kia of Naperville responded

Diana, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Quentin and the rest of our staff were able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

July 25, 2015

5 star service Everyone should see nick hanson for your car buying needs he was awesome makes you feel comfortablel car salesman should learn from he is amazing More

by mandrake84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2015 -

Gerald Kia of Naperville responded

Thank you for your review. We're glad to have Nick on our team and that we could provide you with a positive experience. Enjoy your new car! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

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