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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

September 19, 2015

THE BEST EXPERIENCE!!! Quentin Stanley was very nice and kind, not to mention funny. He began to help us the moment we enter the dealer. We went several other places after l More

by naevans2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 21, 2015 -

Gerald Kia of Naperville responded

Thank you for your review. We're glad to have Quentin on our team and that we could provide you and your husband with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 18, 2015

My beautiful Kia Optima named Diamond! I would highly RECOMMEND Gerald Kia of Naperville, why you say? Because not only did this dealership help me in my HORRIBLE Nissan situation, Quentin More

by Brianna:)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 21, 2015 -

Gerald Kia of Naperville responded

Brianna, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Quentin could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Optima. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 13, 2015

Quentin Stanley is the best After having a horrible experience with another dealership, I called up Kia of Naperville and was connected to Quentin Stanley. I told Quentin exactly More

by kperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 14, 2015 -

Gerald Kia of Naperville responded

All of us at Gerald Kia of Naperville congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Questin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 10, 2015

Smooth and comfortable car buying experience. Jon Mock did a great job asking what we were looking for, and finding it. We got a great price with no pressure. Will definitely refer others and buy More

by Hsjordal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tremain White, Jon Mock
Sep 14, 2015 -

Gerald Kia of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Jon did a great job in assisting you in your purchase. Enjoy your new car and thanks for your recommendation! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 01, 2015

Great Michael was more than helpful when helping me pick out my first car. Showed us multiple models and helped us narrow down our choices based off of inte More

by sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Sep 04, 2015 -

Gerald Kia of Naperville responded

Sam, thank you for reviewing your time spent at Gerald Kia of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Michael is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 01, 2015

Ask for AJ @ Gerald Kia of Naperville, You'll Leave Happy! From his initial approach as we were looking at Kia Souls in the lot, Adrian Gutierrez (AJ) greeted us ready to listen. AJ helped us buy a car vs. sel More

by EllenKlesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Khalil, Anthony Triner
Sep 04, 2015 -

Gerald Kia of Naperville responded

What an enjoyable review to read, Ellen! It is reassuring to know that AJ provided you with a hassle-free and welcoming shopping experience. Gerald Kia of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Enjoy your Kia Soul! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 31, 2015

Gerald Kia of Naperville has Soul. There is a reason that the car I drove home last week was the 9th vehicle purchased from Gerald Kia of Naperville by the members of my immediate famil More

by Annacraig88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 04, 2015 -

Gerald Kia of Naperville responded

Anna, it was a pleasure to read about your 9th car buying experience at Gerald Kia of Naperville. Congratulations on your new Kia Soul! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Quentin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 30, 2015

Gerald Kia of Naperville should be your "go to" dealer. If you're in the market for a new Kia, this is the dealer to use. Once you get there ask for Quentin Stanley. Quentin is an awesome sales person. Very More

by Judy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Sep 04, 2015 -

Gerald Kia of Naperville responded

Thank you for this review, Judy. We really appreciate you leaving us your input. We are very pleased to hear that Quentin, Anthony, and Joseph could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 25, 2015

Purchased a new Kia Soul - Gerald Kia of Naperville Overall great car purchasing experience. I did some research prior to coming in. I had some questions and Michael Nielsen did a fine job of accomoda More

by Patrick Holahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Aug 27, 2015 -

Gerald Kia of Naperville responded

Patrick, we love hearing about customers that have a great experience at Gerald Kia of Naperville, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

August 09, 2015

Execeptional Service With Quentin Stanley From the moment we entered the beautiful glass doors of Kia we were wowed by a gentleman named Quentin Stanley; with a contagious smile and fabulous More

by Carissa&DanVera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 10, 2015 -

Gerald Kia of Naperville responded

Carissa and Dan, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Quentin went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he'll hear of your kind words. All of us at Gerald Kia of Naperville await your return. Enjoy your Optima EX! Please let us know how we may be able to help next! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

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