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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

October 29, 2015

Buying my first car experience When I first went into Gerald Kia of Naperville I did not know what to get as my first car but then I met Quentin Stanely. He was amazing. I felt no p More

by Omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 06, 2015 -

Gerald Kia of Naperville responded

All of us at Gerald Kia congratulate you on your new car and appreciate the opportunity you presented to earn your business! Quentin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Take care! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 29, 2015

First ever hassle-free car buying experience By going through TrueCar.com, Gerald was the only one that had the used model we wanted at the right price. (Many other dealers didn't even have any c More

by LanceDailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Melissa Laxton
Nov 06, 2015 -

Gerald Kia of Naperville responded

We sincerely appreciate your feedback. Each employee is a valued member of the Gerald Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 27, 2015

No hassle experience Our entire sales experience was great. We were not pressured into any decisions. Price and Product description and negotiation went well. We were off More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 29, 2015 -

Gerald Kia of Naperville responded

Dan, congratulations on your new car! We love hearing about customers who have a great experience at Gerald Kia of Naperville and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Anthony Triner, General Sales Manager, atriner@geraldauto.com , 630-456-0505

October 26, 2015

Great Sales Experience with Jon I honestly wish I could review the Sales Person separate from dealership/sales manager. Jon was fantastic, great to work with, and did his best to kee More

by 2016Sorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mock
Oct 29, 2015 -

Gerald Kia of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words. Jon is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your 2016 Sorento! If you have any questions or concerns, please do not hesitate to come see us. Best, Anthony Triner, General Sales Manager, atriner@geraldauto.com , 630-456-0505

October 05, 2015

Got me my Princess! LOL I know I know what a name for a car! However had it not been for Quentin Stanley and Ryan being so helpful I would not have driven away in my Prin More

by Clubke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Quentin Stanley
Oct 07, 2015 -

Gerald Kia of Naperville responded

Clubke, thanks so much for this review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Stanley and Ryan have consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Anthony Triner, General Sales Manager, atriner@geraldauto.com , 630-456-0505

October 05, 2015

A wonderful dealership Quentin Stanley was the professional, pleasant, and knowledgeable sales person. He made the whole experience easy. Everyone at Gerald's Kia went out More

by eyegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 07, 2015 -

Gerald Kia of Naperville responded

Thanks for your perfect review! We're glad to hear that our team was professional, knowledgeable, and pleasant! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Dave Chastain, Service Director, dchastain@geraldauto.com

September 26, 2015

Getting the right car Quentin was great. He helped me find my ideal car. Really friendly guy and great to work with. I would recommend working with him to anybody. More

by Trice6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 28, 2015 -

Gerald Kia of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Quentin could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! We appreciate your recommendation! Take care. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 26, 2015

Quentin Stanley is fantastic person to deal with! Quentin help us get the right vehicle. He went above and beyond making sure we have everything we wanted on the KIA Sorento SLX. We thank you so much More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Sep 28, 2015 -

Gerald Kia of Naperville responded

Thank you for providing us with feedback regarding your recent visit, Mike! Our team works hard to provide excellent customer service and it’s great to hear of your business. Quentin is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new KIA Sorento SLX! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 23, 2015

QUENTIN STANLEY & JOE KHALIL ARE AWESOME I would highly recommend Gerald Kia to anyone looking for a new or used car everyone here was very helpful and very informative and will go over and b More

by Viviana79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 25, 2015 -

Gerald Kia of Naperville responded

Viviana, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

September 22, 2015

Great buying experience We went to Gerald KIA for a second car and we were not disappointed. We met with Mr. Michael Nielsen and he understood our needs and helped find us th More

by baigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Braavi, Michael Nielsen
Sep 25, 2015 -

Gerald Kia of Naperville responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new Forte for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

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