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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

December 11, 2015

Mike Nielsen Mike greeted us at the door and quickly made us feel comfortable. He was quick to pull up the right Optima and let us drive it. When we came back he w More

by zshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Dec 12, 2015 -

Gerald Kia of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. Enjoy your Optima! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

December 08, 2015

Very Professional & Exceptional Mike, was very much on top of my service needs and did an incredible job following up and arranging to pick up my car for service. He has always been More

by eclassguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Dec 10, 2015 -

Gerald Kia of Naperville responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

December 04, 2015

Beautiful dealership, helpful salesman Mike was great to work with very knowledgeable about the Optima. I would recommend Mike to anyone that needs a new vehicle. He has earned a custome More

by Jlaba21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Dec 05, 2015 -

Gerald Kia of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. Enjoy your new Optima! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

December 03, 2015

Excellent delership experience and a great salesman. I work in the automobile service industry and was very impressed with both the F&I department and the outstanding service received from Michael Nielse More

by Hoosier1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Dec 05, 2015 -

Gerald Kia of Naperville responded

Thank you for your review. We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

December 02, 2015

Highly recommended dealer Quentin was very professional and friendly. He was not aggressive that we did not feel an inch of undue pressure to buy the car. I also want to poi t More

by Kiatot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kahlil, Quentin Stanley, Scott Wilson, Ryan Bravi
Dec 03, 2015 -

Gerald Kia of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Quentin did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

November 30, 2015

Very good experience. I would buy again and recommend my fam Quentin was very helpful and also others within the naperville Kia location...I felt comfortable that I was being taken care of... As a woman buying a More

by Staceybrat07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Dec 03, 2015 -

Gerald Kia of Naperville responded

Stacey, thank you and congratulations on your purchase! We are so very pleased that Stanley could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new vehicle! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

November 13, 2015

great experiece I had the best experience by far. My salesman John Smith was the coolest,funniest down to earth, hard working person I have met. Thanks for the wonder More

by martine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Nov 15, 2015 -

Gerald Kia of Naperville responded

Thanks for this wonderful review! Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We will share your comments with John and the rest of our team and we look forward to seeing you at our dealership in the future. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

November 06, 2015

Beautiful I bought a Kia Forte 2015 last year with the help of Quin Stanley and Gio from financing and I returned last week to get my son a car. At the time I b More

by eliah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio and Dave, Quentin Stanley
Nov 09, 2015 -

Gerald Kia of Naperville responded

Congrats on your new Forte! Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Gerald Kia commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

November 03, 2015

puts other dealerships that we dealt with to shame Outstanding customer service. Literally no pressure, respectable and down right nice guys! Thank you Anthony and Jon for working so patiently with us! More

by Lori E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Jon Mock
Nov 06, 2015 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Anthony and Jon were able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 31, 2015

Great experience with Quentin & Anthony! Anthony and Quentin did a great job making sure I got the car & features I wanted instead of just pressuring me to buy any Kia. Quick, friendly cust More

by ADC212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Nov 06, 2015 -

Gerald Kia of Naperville responded

Thanks for this wonderful review! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We will share your comments with Anthony and the rest of our team and we look forward to seeing you at our dealership in the future. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

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