Gerald Kia of Naperville

First time buyer I am a first time buyer and am looking for a new car and Kia was very great about trying to find me a car within my budget. They were very welcoming w I am a first time buyer and am looking for a new car and Kia was very great about trying to find me a car within my budget. They were very welcoming when we first came in. My overall experience has been great! More

Forte - Great!!! My family came in very late to compare the Kia Forte with a car we looked at earlier. To be honest I wasn't so sure how Kia would do. Michael came r My family came in very late to compare the Kia Forte with a car we looked at earlier. To be honest I wasn't so sure how Kia would do. Michael came right up to us and asked if we knew what we were looking for. I told him what we were looking for in a car for our daughter. Michael, repeated it to me and went and found us a Forte EX on the lot that had what we wanted. It is a BEAUTIFUL car. It drove so nicely. We started to talk about price. We got a great deal. We went home with a new, awesome car. We have done business with Gerald Kia in the past and still love our Sportage. I hope my daughter will love her new Forte and we will be back for our next new vehicle. Definitely a dealership with working with. Thank you Michael and Kia! More

Very professional I Love how welcoming and helpful Adrian was. Not pushy at all and gave me a good deal. The cars were very clean and I appreciated the details of work I Love how welcoming and helpful Adrian was. Not pushy at all and gave me a good deal. The cars were very clean and I appreciated the details of work done and the carfax information. Very accommodating to my family that came in as well. More

Nice sales guy I sat down with Adrijan for about 5 hours. The whole time he actually cared about me and my wife and kid. He was really was a good sale guy. He I sat down with Adrijan for about 5 hours. The whole time he actually cared about me and my wife and kid. He was really was a good sale guy. He met are needs made sure we walked out happy. If I had to buy a car again I would buy from him. He is one top guy. He makes car sales men look good. More

Great Salesman My husband and I have bought from Kia Naperville a couple times. Our 2014 Salesman was ok but had issues listening to what we really wanted from a ve My husband and I have bought from Kia Naperville a couple times. Our 2014 Salesman was ok but had issues listening to what we really wanted from a vehicle. Our Salesman this time (Jon) was VERY good with listening to what we wanted and didn't want in a vehicle and went out of his way to find the one vehicle on the lot that we wanted. While we were waiting for them to checkout the 2014 Soul, he did talk to us about other vehicles and what the current deals were, but he wasn't pushing it on us. He wanted us to know what type of pricing was out there if we wanted to do something different. I am hoping he is there when we go back in a few years when our lease is up. I should also mention that everyone else that was at the store was very nice too. When Jon was checking on things, we had a few other Kia employees checking to see if we needed anything. AND I saw a lot of positive employee to employee interactions. You don't see that too often anymore. More

Sales Associate Review Quentin made my experience worth my while and enjoyable. I was able to have friendly service and felt as if I was a valued customer. Quentin made my experience worth my while and enjoyable. I was able to have friendly service and felt as if I was a valued customer. More

Happy owner of a 2015 Soul Hi! Your sales and finance team were a pleasure to do business with. I'm more than thrilled with my new vehicle and impressed with Kias overall qualit Hi! Your sales and finance team were a pleasure to do business with. I'm more than thrilled with my new vehicle and impressed with Kias overall quality product. I apprecie the professionalism and knowledge that Jon Mock has. It helped in making my purchase seamless. Aimageddon More

Third time's the charm Our first two visits to Gerald Kia ended up less than ideal. Troubles during negotiation and financing led to us walking out of a deal right at the ve Our first two visits to Gerald Kia ended up less than ideal. Troubles during negotiation and financing led to us walking out of a deal right at the very last step. Our third visit, however, completely changed my opinion of the dealership. Jon Mock contacted us, and made an effort to salvage the deal that had fallen apart before, all the while being personable and very helpful. We agreed on a price, came in to look at the car, sign paperwork, and we were done. I honestly couldn't have asked for a smoother experience. Its a shame that this only came through on our third visit, but regardless of those past experiences, I was very happy finally buying a car through Gerald Kia of Naperville, all with the help of Jon Mock. More

Top notch sales service When you arrive ask for Quentin Stanley in Sales. He was attentive, friendly, no pressure, very knowledgeable, and made the process of purchasing much When you arrive ask for Quentin Stanley in Sales. He was attentive, friendly, no pressure, very knowledgeable, and made the process of purchasing much easier. More