Back

Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

Directions

By Type

556 Reviews of Gerald Kia of Naperville

November 10, 2016

Made first car buying experience a breeze!! Quentin truly made me feel confortable with my first car buying experience. He was friendly and very clear and thorough. I recommend him and kia of na More

by g_quiroga94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 11, 2016 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first buying experience working with Quentin. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

November 03, 2016

Great Customer Service Friendly, down to earth staff. You don't normally see that at a car dealership! Quentin and Brian were so helpful and so nice! They both worked wit More

by Snip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Brian Wheeler
Nov 11, 2016 -

Gerald Kia of Naperville responded

Thank you for sharing your experience with us and congratulations on your new car! Our team works incredibly hard to exemplify the Gerald Kia of Naperville commitment to customer care and we're so thankful that your time with us was well spent. We are very appreciative of your 5-star review and recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 29, 2016

Perfect I have best experience on this dealership. Sam Katz sell car to me with no pressure. He is very professional. All personal very friendly. I'm glad to More

by La
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Katz
Nov 03, 2016 -

Gerald Kia of Naperville responded

It is very kind of you to write us such a nice review. Congratulations on your 2008 Toyota Sienna! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Sam. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 26, 2016

Exceptional Customer Service I convinced my parents to stop by Gerald Kia in Naperville after searching for a car for over a year. Quentin greeted us with a smile and welcomed us More

by Chill1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager Anthony, Quentin Stanley
Oct 27, 2016 -

Gerald Kia of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Quentin and Anthony were there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 20, 2016

I am very HAPPY! I came into the KIA dealership after my car of eight years went out on me. As I was walking through the parking lot my husband and I were approached b More

by ESWilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 24, 2016 -

Gerald Kia of Naperville responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Quentin did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 18, 2016

Like Family Experience I like how both the sales and the finance guy did everything they could to make us feel like we were getting the best value. More

by KieraG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tremain White, Muhammad Khan
Oct 19, 2016 -

Gerald Kia of Naperville responded

Thank you so much for your feedback, Kiera. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Muhammad and Tremain. Please let us know if we can ever help you again in the future. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 15, 2016

Simple process We worked with Lyle Caputo, super great guy. Went in looking for a small car with a few upgrades. He more than delivered and stayed at budget. I would More

by Kelby2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Caputo
Oct 18, 2016 -

Gerald Kia of Naperville responded

Kelby, I am happy to hear your time spent with Lyle was pleasant. Congratulations on your purchase! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 12, 2016

Amazing Dealership!! I haven't had such a great experience since I purchased a BMW years ago. I was treated respect and felt that I was just as important as any other cust More

by KaristianB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Gino Tairi, Muhammad Khan
Oct 14, 2016 -

Gerald Kia of Naperville responded

Karistian, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Muhammad, Anthony and Gino were able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 05, 2016

Great service!! Jon made the experience enjoyable. He was so helpful and patient! I drove away in my dream car! Call John he will take care of you! More

by Angelbaby68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mock, Michael Johnson, Brian Wheeler
Oct 07, 2016 -

Gerald Kia of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

October 04, 2016

Great experience My experience at Gerald Kia in Naperville was outstanding, great staff, Quinten helped me find the perfect car for me, and really cared about what I w More

by Alexamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 07, 2016 -

Gerald Kia of Naperville responded

We're happy to hear of your great experience and your positive review means a lot to us, Alexamarie. We appreciate your feedback and are happy to hear that Quinten was able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505

...
24
...