Gerald Kia of Naperville

Genuine Service I had an awesome experience with Quentin. I came in to test drive and view options on purchasing a new Optima. I first neglected the option to lease, I had an awesome experience with Quentin. I came in to test drive and view options on purchasing a new Optima. I first neglected the option to lease, until Quentin walked me through pros and cons of my decision. He explained why it step by step after deciding to lease. I was extremely relieved that we struck a deal and did not go over my initial budget. A down to earth guy, friendly, patient, and does go out of his way to get you the best deal he can. Mr. Quentin Stanley is the man, made me feel like we were able to hash things out with confidence, I recommend him to anyone. More

Impeccable service! Sam was excellent. I had a great car buying experience from start to finish without feeling hounded to make a purchase. Sam was extremely patient as I Sam was excellent. I had a great car buying experience from start to finish without feeling hounded to make a purchase. Sam was extremely patient as I can be very indecisive. MJ in finance was a great help as well. After several hours I left with exactly what I wanted without breaking my budget. More

Great guy I had a great experience with Quentin. As this was my first experience leasing a vehicle he walked me through every step, even explaining to me why my I had a great experience with Quentin. As this was my first experience leasing a vehicle he walked me through every step, even explaining to me why my situation made it better to lease rather than buy. Wonderful guy, incredibly patient, friendly and will go out of his way to work with you and get you the best deal he can on a vehicle. I'd recommend Quentin to anyone. More

Wonderfully amazing. This is by far the best car dealership. I had an excellent experience with all of the employees there. They were very determined to help me find a car This is by far the best car dealership. I had an excellent experience with all of the employees there. They were very determined to help me find a car. Thank you to Bryan L, Kelly, Termain, and Lyle. You guys have outstanding customer service and I will be coming back to get my next car here. More

Incredibly thoughtful and straightforward My visit with Lyle and the team at Gerald Kia in Naperville was outstanding. Despite having to work the eve of a holiday (Thanksgiving), the spirits My visit with Lyle and the team at Gerald Kia in Naperville was outstanding. Despite having to work the eve of a holiday (Thanksgiving), the spirits of all associates I had spoken with and seen throughout the dealership were very high. Throughout my visit, the environment was very friendly from stepping out of my own personal vehicle after pulling into the lot. Lyle as a sales associate was very thoughtful, kind, and respectful. After visiting with him at Gerald Kia in Naperville, I believe he has REDEFINED my car buying experience and replaced a very negative connotation I typically associate with car buying based on previous treatment at multiple other dealerships to a likeness of someone who doesn't only care about the money on the table but how comfortable I am with all of my decisions. My time spent there was a bit longer than I had liked but ultimately resulted in getting me in the EXACT car I wanted at a price that was below even my own expectations! After visiting with Lyle and the team at Gerald Kia in Naperville, I left feeling not only like I had gotten a great car but like I had become part of a family and would be treated as such for many visits to come. I plan to recommended not only Lyle as my number one associate to work with but Gerald Kia in Naperville to any and all of my friends and family as my experience was unmatched in effort from anywhere else I have ever been. Typically reviews are something I hate taking time to do unless the experience is really bad, but this is a first that I believe they have earned the review for all positive reasons. I look forward to coming back for years to come and working with Lyle Caputo and his marvelous team! I wish to thank Lyle and the team for all of their efforts and look forward to seeing them soon. More

Redefining a Car Purchase Process To New Heights My wife and I were in the market for a new people mover after our 2008 Sienna required a repair that almost totaled its value and a newly purchased 20 My wife and I were in the market for a new people mover after our 2008 Sienna required a repair that almost totaled its value and a newly purchased 2014 which had new seats that did not agree with my wife's tailbone. After 4 weeks and test driving every mini-van and SUV in the market we decided on the spur of the moment to check out the Kia Sedona. We are so lucky we did! The only thing that matched the quality of the car for the money was our experience working with Lyle Caputo (sales), Brian Lieser (sales manager) and Michael Johnson (finance)! I have never had a car purchasing decision that went as smooth as it did working with Lyle. From the moment we started talking about models and trims and features we were out test driving the car. Because my wife needed an extended drive to test out the seat for her tailbone they let us take it overnight and into the next morning to ensure this was the right vehicle for her. Not only was the seat the most comfortable in its class it also has fantastic reviews from multiple online and researched sources putting it into the class of a Sienna and Odysessy but better from my opinion and others! Brian worked with us on the trade-in price for our 3 week pre-certified Sienna and they offered us competitive pricing for the Sedona! He was upfront with what he could get for our old car and how much he was in for the CPO Sedona! My son LOVED the upscale and modern conveniences of the dealership as much as I did! There is a game room, great TV waiting area, Starbucks machine and free snacks and popcorn! The people at the dealership are all nice and accommodating and my research on the quality of Kia's and my experience at this dealership made me a lifetime customer. I am excited to bring this car back for its regularly scheduled services! And Michael in finance easily navigated me through the finance process and gave me a great deal on their 10 YR / 100K miles 5 star wrap warranty! And did I say Gerald Kia of Naperville offers a lifetime limited powertrain warranty???? We highly recommend this dealership! More

First time car buyers, great experience! My mother & I walked into Gerald Kia Naperville with our guards up & ready to get the whole car shopping experience over with by that time. We had alr My mother & I walked into Gerald Kia Naperville with our guards up & ready to get the whole car shopping experience over with by that time. We had already visited at least 5 other Kia dealerships which were a complete waste of time. We were greeted at the door by Rob Elwin and was very specific on what we were looking for & Rob steered us in the right direction. Although the car I had in mind was a little out of my budget I was still hoping that some how I could walk out of that dealership with the car that I wanted along with all the bells and whistles while still staying within my budget. Long story short that didn't happen, Rob left the desk and said he would be right back, a couple of minutes later my mom saw Rob pull up on the side of the building with this car that I knew was out of my budget, "that's for another customer" I said. Well here comes Rob with this huge smile on his face, "I saw that your spirits were a little down, but I think you're going to love this car" Rob was right, this car was so top of the line that I still can't believe it's actually mine! I puposely did not even mention this model of car because of the price, but this dealership worked out one of the best deals that I could've hope for, I literally drove off the lot feeling like a million dollars. The staff and atmosphere was very nice & welcoming, I would definetly recommend this dealership and Rob Elwin anyday! More

My first car buying experience was awesom!! When I walked through the doors of Gerald Kia, Quentin Stanley took on me and mom and gave us the best car buying experience ever! Quentin went above When I walked through the doors of Gerald Kia, Quentin Stanley took on me and mom and gave us the best car buying experience ever! Quentin went above and beyond to make sure I found the car that was right for me. He was very professional yet very down to earth. Quentin was very patient with my mom & I and carefully listened and accommodated my needs and wants for my first vehicle. Quentin was very clear and upfront about everything pertaining to my vehicle of interest. As I already have, I would highly recommend any of my family and friends to visit Quentin as he was an awesome salesman!! Thank you sooo much again Quentin for an awesome car buying experience I could never forget! More