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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

October 05, 2017

Phenomenal This was my second purchase for this dealership in less than a year. Service is outstanding and they remember my wife and I. We were in and out the sa More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 05, 2017 -

Gerald Kia of Naperville responded

At Gerald Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 26, 2017

Excellent service Mr Michael was excellent and made sure I was well taken care of he did his best to see that I drove out with an new car.Mr Brian Murphy and the sales More

by Bernadine23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Brian Murphy
Sep 26, 2017 -

Gerald Kia of Naperville responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 23, 2017

Brian and his whole support group was fantastic. Brian was great and creative in closing the deal making it a great experience. No big pressure sale. Great job building relationship during the proc More

by Dean Simmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Sep 24, 2017 -

Gerald Kia of Naperville responded

We are happy to hear you enjoyed your experience here at Gerald Kia! Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 22, 2017

Very good experiance ! Brian was very friendly and professional. He helped me with all the details and provided a useful information about all the features and suggested More

by Ivan Kanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Sep 24, 2017 -

Gerald Kia of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us, especially with Brian! Please let us know if we can help you with anything else. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 16, 2017

Best experience EVER! Buying a car is always a positive/negative experience,especially when you haven't made up your mind on which car or model you want. The welcoming vibe More

by Nina Brousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 17, 2017 -

Gerald Kia of Naperville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Quentin and our team were helpful during your visit and that you love your new Kia! If you have any questions, please don't hesitate to reach out to us again. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 11, 2017

Best car buying experience! I'm just a normal guy from Naperville. I was born here and for better/worse have watched the town grow into the affluent place it is now. I'm 33 and m More

by RobRossi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi, Michael Johnson, Sam Katz
Sep 11, 2017 -

Gerald Kia of Naperville responded

Congratulations on your new purchase, Rob! Thank you for taking the time to write about your experience with us. At Gerald Kia, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 09, 2017

Super fast service! Everyone was so welcoming and friendly. We were limited on time so Quentin Stanley made everything real easy and fast. Looking forward to our next pur More

by LaPaloma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 11, 2017 -

Gerald Kia of Naperville responded

It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 09, 2017

Great experience Adrijan was very professional and friendly. I feel he went out of his way to make my experience the best. He spent a lot of time going over all of the More

by Happymom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi, Sam Katz
Sep 11, 2017 -

Gerald Kia of Naperville responded

Thanks for your perfect review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

September 02, 2017

Very good experience We were able to transfer our lease to a new car very quickly and efficiently. Thank you for doing such a great job. We will be back. More

by Michele Wolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 03, 2017 -

Gerald Kia of Naperville responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 28, 2017

Great Experience i was online shopping for a new car and was contacted by Jon Mock the internet manager and we texted back and forth for a few days before i finally ma More

by Darrell C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mock, Michael Johnson
Aug 28, 2017 -

Gerald Kia of Naperville responded

Darrell, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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