Gerald Kia of Naperville
Naperville, IL
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556 Reviews of Gerald Kia of Naperville
Phenomenal This was my second purchase for this dealership in less than a year. Service is outstanding and they remember my wife and I. We were in and out the sa This was my second purchase for this dealership in less than a year. Service is outstanding and they remember my wife and I. We were in and out the same day with the car that we wanted with the price we asked for. This dealership goes above and beyond all that is asked of them. We will buy our next car here. Quentin does what he say he is going to do when working with you. He goes the extra step in making sure you are totally satisfied before you walk out the door. I was able to walk in without an appointment and walk out with a car the same day!!! More
Excellent service Mr Michael was excellent and made sure I was well taken care of he did his best to see that I drove out with an new car.Mr Brian Murphy and the sales Mr Michael was excellent and made sure I was well taken care of he did his best to see that I drove out with an new car.Mr Brian Murphy and the sales manager I don't remember his name worked very hard to make things right and good for me.i will definitely recommend this place to my freinds.Gerald Kia at Naperville is the best place to be if you are looking for a car and especially if you are looking to rebuild your credit.Thank you Guys Great Job👍 More
Brian and his whole support group was fantastic. Brian was great and creative in closing the deal making it a great experience. No big pressure sale. Great job building relationship during the proc Brian was great and creative in closing the deal making it a great experience. No big pressure sale. Great job building relationship during the process. Feel like I made a friend during the process. Thanks More
Very good experiance ! Brian was very friendly and professional. He helped me with all the details and provided a useful information about all the features and suggested Brian was very friendly and professional. He helped me with all the details and provided a useful information about all the features and suggested a protective package which will help to have a car in a good condition - inside and ouside. I recommend Gerald Kia of Naperville if you are looking for a car and a great experience. More
Best experience EVER! Buying a car is always a positive/negative experience,especially when you haven't made up your mind on which car or model you want. The welcoming vibe Buying a car is always a positive/negative experience,especially when you haven't made up your mind on which car or model you want. The welcoming vibes in this dealership really put us at ease. Mr Quentin Stanley welcomed us with a smile & great handshake. He was so knowledgeable about all the cars ,of course, and professional. He sold us on the Kia name. He was fun to deal with. The negotiation process was quick and to our satisfaction. There truley was no pressure. Looking forward to seeing him when ever we're in the dealership. He was great. More
Best car buying experience! I'm just a normal guy from Naperville. I was born here and for better/worse have watched the town grow into the affluent place it is now. I'm 33 and m I'm just a normal guy from Naperville. I was born here and for better/worse have watched the town grow into the affluent place it is now. I'm 33 and married w/2 kids under 4. I know technology pretty well but only because worked with it extensively for 10 years. I do a lot of negotiating in my job and feel I am naturally pretty good at quickly reading people. So when I say these guys rock, I mean it. No one paid me to do this review or any crap like that. In fact, I literally couldn't wait to write it because my experience with Adrian and Sam was so good. Adrian knows his stuff better than any sales person I've met in this industry. He simply shows you everything his vehicles can do, tells you the best his dealership can do to help you, and tries to help you find the best vehicle he can with the understanding that it might not be at his dealership. First and foremost, he wants you to be happy walking out of Kia whether you buy one of his cars or not. He never rushed us and no question felt like a bad one. Even after the sale he continies to go out of his way with me. Texting every so often to make sure the car is good, answering technology questions I might have, etc. These guys offered me exactly what I asked for then convinced me to get a better Optima- not because they wanted to make a bigger sale but because they literally wanted me to be happy everyday getting into my vehicle and xxxx were they right! I'm so happy I listened to them. My used, fully loaded 2014 Optima drives like a gem and I'm so pumped I didn't settle for the 2015 bare bones model I was originally looking at. I am so pumped to get in this car every morning and love all the features it has. The free car washes and lifetime warranty on trans, axle, and engine is unparalleled and literally convinced me to walk out of another dealership while texting Adrian. MJ in finance was even awesome too, helping us maximize or money! These guys are basically my friends now. The idea of bringing my car in if needed doesn't even bog me down because I feel that well taken care of and excited to get to see them. They are 10 minutes away and have free wifi if I have to work there. I feel the dealership cares about my needs as a person more than anything. This is a special kind of a place for sure! I hope you can do business with them too. One of the best experiences I've had. More
Super fast service! Everyone was so welcoming and friendly. We were limited on time so Quentin Stanley made everything real easy and fast. Looking forward to our next pur Everyone was so welcoming and friendly. We were limited on time so Quentin Stanley made everything real easy and fast. Looking forward to our next purchase! More
Great experience Adrijan was very professional and friendly. I feel he went out of his way to make my experience the best. He spent a lot of time going over all of the Adrijan was very professional and friendly. I feel he went out of his way to make my experience the best. He spent a lot of time going over all of the features of my van and making sure I understood. Sam was also involved in getting my van for me. They got my van from another location. They respected me in that, they got me what I wanted at a price I could afford. They went out of their way to make me a very happy customer. I recommend Gerald Kia of Naperville if you are looking for a car and a great experience. More
Very good experience We were able to transfer our lease to a new car very quickly and efficiently. Thank you for doing such a great job. We will be back. We were able to transfer our lease to a new car very quickly and efficiently. Thank you for doing such a great job. We will be back. More
Great Experience i was online shopping for a new car and was contacted by Jon Mock the internet manager and we texted back and forth for a few days before i finally ma i was online shopping for a new car and was contacted by Jon Mock the internet manager and we texted back and forth for a few days before i finally made it in. While I was there i met with Michael Johnson from finance and between the 3 of we went over what i was looking for and what i wanted to do as far as buying a new car. both Jon and Michael were very helpful during the whole process. even though i didn't buy a car from them. (mainly because I am a pain in the butt) they both did an AWESOME job. i would recommend both guys to anyone looking to buy a new car from More