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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

August 27, 2017

LOVED MY EXPERIENCE HERE Everyone at this dealership was beyond helpful to me as soon as I walked into the building. I was looking for a new car to lease and was not totally More

by bbrodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 28, 2017 -

Gerald Kia of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 24, 2017

Love my New Kia The car I was driving was totaled by a hail storm in Texas, so I was in need of a new car quickly. Brian Murphy at Gerald Kia was recommended to me b More

by bjchrist63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Aug 24, 2017 -

Gerald Kia of Naperville responded

Congratulations on your new Kia, BJ! Thank you for taking the time to write about your experience. It's great to know Brian and our staff were able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 14, 2017

Found the right vehicle John Cloud was helpful and worked closely with us to find the right vehicle. We walked in looking at a Soul and ended up purchasing a Niro. He listene More

by MJM
Recommend Dealer
Yes
Employees Worked With
John Cloud
Aug 15, 2017 -

Gerald Kia of Naperville responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! John is a great asset and we're thankful to have him on our team. Listening is always the first step when we strive to build a positive relationships with our guests. We appreciate your business! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 10, 2017

Professional and friendly service Welcoming smile and professional service. You asked the right questions for us, a repeat Kia Soul + customer. Enjoyed the new test-drive track and y More

by second kia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Brown
Aug 15, 2017 -

Gerald Kia of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We appreciate your loyalty! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 07, 2017

Stellar service Brian Murphy was incredibly helpful and allowed for an amazing experience. He made sure I truly loved the car I ended up buying. Thanks to Brian, the More

by MCullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Aug 08, 2017 -

Gerald Kia of Naperville responded

Thank you for this 5 star review and congratulations on your new car! We really appreciate you leaving us your input. I am very pleased to hear that Brian could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 02, 2017

All Around Great Expeiernce Brian Murphy was a great salesmen and made buying a used car very easy. He made me feel very comfortable and he was very respectful. He helped me find More

by Jjande1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Aug 08, 2017 -

Gerald Kia of Naperville responded

Thank you for this great review and congratulations on your purchase. Brian is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

August 01, 2017

Great all around dealer. I had a very bad experiance at another dealer, so I decided to go here, which was the correct choice. They were understanding of my situation and help More

by Passer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Aug 02, 2017 -

Gerald Kia of Naperville responded

Congratulations on your purchase! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Brian provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

July 30, 2017

Always A Excellent Experience We bought a few cars from Gerald dealerships but Kia was always the best when coming to purchasing and getting a understanding about what car and loan More

by Chrystalp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Aug 02, 2017 -

Gerald Kia of Naperville responded

Thank you for your continued patronage and for leaving us this feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. I'll pass on your words to Q and we look forward to working with you in the future. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

July 30, 2017

Great Customer Service The experience we had was overall amazing. Susie Gonnerman the manager and Jessica Brown the sales associate were beyond informative, and helped us t More

by Nanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Suzie Gonnerman, Jessica Brown
Aug 02, 2017 -

Gerald Kia of Naperville responded

I am pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

July 23, 2017

Bow Ties and Red Cars What can I say, Quentin is absolutely amazing!! He was such a joy to work with. Quentin thank you for making my experience so enjoyable. You are truly More

by SarahMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jul 26, 2017 -

Gerald Kia of Naperville responded

We appreciate your marvelous feedback, Sarah Marie! Congratulations on your new car! I’m glad you had a pleasant experience with Quentin. We always pride ourselves in having happy customers. Thank you for your business! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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