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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

December 17, 2017

Quentin made it happen again ! He listened and delivered my Mom a great new vehicle that she can afford! He did it for me a few years ago and delivered the same high quality servi More

by GIJoesWife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Dec 19, 2017 -

Gerald Kia of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

December 13, 2017

Excellent Service The staff at Gerald KIA of Naperville never disappoints. My purchase of the KIA Soul was highlighted by the exemplary customer service by Quentin Stan More

by Liz Boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Suzie Gonnerman
Dec 15, 2017 -

Gerald Kia of Naperville responded

Your great feedback truly made our day, Liz. We work incredibly hard to exemplify our commitment to customer care and I am glad that Quentin was able to show you what we strive to deliver. We appreciate your referrals and we look forward to working with you and your friends in the future. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

December 11, 2017

Amazing car buying Experience Because I have had an amazing experience buying our new KIA. The guys are professional and willing to go above and beyond in assuring customer satisfa More

by MOE-KIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Gino Tairi
Dec 13, 2017 -

Gerald Kia of Naperville responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

November 26, 2017

Great experience, great service!!!! I went to Kia to look at Optima’s as a possibility. Quentin did a great job at outlining why Kia is a good vehicle. Quentin listened to what I was loo More

by LaRon29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 27, 2017 -

Gerald Kia of Naperville responded

Ron, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

November 25, 2017

Quentin' Stanley's the best!!! Quentin's not only a salesman he's a great guy, always willing to take that extra step for his customers. This is my second purchase from Quentin so More

by Staceybrat07
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 27, 2017 -

Gerald Kia of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

November 06, 2017

New vehicle purchase My wife and I worked with Quentin on the purchase of a new car. he worked to really find the vehicle and cost that would work for us. I highly recomme More

by Happycamper12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 06, 2017 -

Gerald Kia of Naperville responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  We value our customers and we look forward to seeing you on your next visit. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

November 02, 2017

Car maintenance Horrible dealership!! An oil change gone wrong ended up costing us $2,000 in maintenance. They did not stand behind their shoddy work. Their Service More

by Olita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Chastain
October 20, 2017

Professional, friendly and knowledgeable I should note that we were referred to this dealer by another very happy customer. We've not bought a new car in a VERY long time. We originally went More

by Thomas Brechlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 01, 2017 -

Gerald Kia of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

October 13, 2017

Wonderful experience again! I was introduced Quentin Stanley by Suzy the Sales manager who has been a wonderful help to my daughter and son-in-law. What a guy! So personable, att More

by Brechlinannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly White, Quentin Stanley, Suzie Gonnerman
Oct 17, 2017 -

Gerald Kia of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

October 11, 2017

Outstanding Service! My experience with Gerald Kia was absolutely amazing. Jon Mock provided excellent customer service making sure I was comfortable with my purchase He e More

by Steve1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mock
Oct 17, 2017 -

Gerald Kia of Naperville responded

Thank you for the glowing review, Steve! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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