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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

February 16, 2018

Dependable, trustworthy, knowledgeable, hardworking, always kudos to your team. Hardworking, dependable, ready to help. Had a very good experience in the way he handled every situation. More very thankful he More

by jolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi
Feb 20, 2018 -

Gerald Kia of Naperville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

February 08, 2018

Helpful and fair Adrian went out of his way to help close a deal for me to bring home a new car. I was traveling from out of town, and so I didn’t have a lot of time, More

by mrkowal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi, Sam Katz
Feb 20, 2018 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

February 07, 2018

Wonderful experience This man knows his stuff they are so helpful and friendly answered all my questions he is a true salesman that tries his best to get exactly what you More

by Tiffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi
Feb 07, 2018 -

Gerald Kia of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Dave Chastain, Service Director, dchastain@geraldauto.com

February 01, 2018

THANK YOU SO MUCH This is one of the best buying experiences I have ever had. Brain, our salesman was great. He normally runs the internet sales but was helping out w More

by Robert Stroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Feb 07, 2018 -

Gerald Kia of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 27, 2018

Good Job! Was very personable and made me feel comfortable with purchasing a new car. I’ve had previous experiences that were very non-personable and all they More

by Happygilmore87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Tairi
Feb 07, 2018 -

Gerald Kia of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 23, 2018

Willing to satisfy the customer. Very customer friendly. Relaxed and easy going atmosphere. Very willing to satisfy the customer. Would definitely recommend Gerald Kia to anyone in More

by J and B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly White, Lyle Caputo
Jan 24, 2018 -

Gerald Kia of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 19, 2018

5 Star Customer Service This past weekend, I purchased a brand new truck from Gerald Kia. My salesman, Quentin Stanley, went above and beyond to make sure my experience was g More

by Tanya Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 22, 2018 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 06, 2018

Great customer service! This was the first time I bought a car and I found all the staff at this dealership to be extremely friendly and helpful. Quentin introduced me to the More

by kbork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Gino Tairi, Sam Katz
Jan 22, 2018 -

Gerald Kia of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

January 05, 2018

Great customer service Mr Stanley helped me purchase my first car and he was helpful through the whole process. I didn’t have all of the proper necessities to purchase my ca More

by Dfryar3176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jan 22, 2018 -

Gerald Kia of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

December 18, 2017

Best Sales Person Ever Quentin made my car buying experience easy and enjoyable! His knowledge of Kia vehicles put me at ease about purchasing a brand I didn't know much abo More

by NewKiaBuyer
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Dec 19, 2017 -

Gerald Kia of Naperville responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505

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