Gerald Ford of North Aurora

Everyone was attentive and answered and questions I had. Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle More

Kevin and the service team at Gerald Ford are amazing. They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transporta They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transportation, and communicate very effectively with their clients. The service is wonderful! More

Everyone I dealt with the sales department did an outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. More

My husband and I love the non traditional sales approach to the sales team. Very low key not high pressure mostly because their sales staff is under 30 and not the old school high pressure techniques. to the sales team. Very low key not high pressure mostly because their sales staff is under 30 and not the old school high pressure techniques. More

I really appreciated the dedication of my mechanic, because he spotted a problem I didn’t know about!! Saving me trouble in the future!!! The staff helped me immensely by keeping the car until it was f because he spotted a problem I didn’t know about!! Saving me trouble in the future!!! The staff helped me immensely by keeping the car until it was fixed, thereby saving me another deductible bill, which I am grateful for as well…. Thank you all!! More

First purchase from this dealer all went well sales staff kept me informed through the process everything worked as I thought it would kept me informed through the process everything worked as I thought it would More

I have purchased cars from this same dealer for over six years. The entire staff is friendly, and you can go to ANYONE and they will be more than willing to help answer any questions you have. You walk in a years. The entire staff is friendly, and you can go to ANYONE and they will be more than willing to help answer any questions you have. You walk in and immediately am greeted with friendly faces. They are not overbearing and respect your space(they don’t hound you when you’re out shopping the floor for your next vehicle). Tom Kastrati (GM) is the most friendly person and he makes a point to say hi and is very welcoming. The finance manager Ed is wonderful to work with. And the salesman Kaine is knowledgeable, friendly and doesn’t make you feel uncomfortable, which is really great when you are deciding on your next vehicle. This is a GREAT dealership and I wish more people would go through them. They are just excellent and have YOUR best interests at heart, and it shows. More

Took the time to understand what I was looking for. Placed an order and kept me informed through the process. Placed an order and kept me informed through the process. More

Service team is absolutely amazing. Top in class. Oscar is an all star and always makes sure my truck is on point. They truly put the customer first. That’s what separates them from the Top in class. Oscar is an all star and always makes sure my truck is on point. They truly put the customer first. That’s what separates them from the rest. More

The people are very friendly and courteous did a great job getting done what I needed on time and price job getting done what I needed on time and price More