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Gerald Ford of North Aurora
North Aurora, IL
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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123 Reviews of Gerald Ford of North Aurora
March 11, 2024
From the time I walked in and was greeted by Johnathan till I walked out and was thanked by Brian and Tom I felt welcome and at ease. till I walked out and was thanked by Brian and Tom I felt welcome and at ease. More
by baradasz
Employees Worked With
Jonathan (sales rep) was very knowledgeable and helpful with showing me how everything worked., Jeff Gerald, Tom Kastrati
March 08, 2024
Best Dealership around! ! Best service! Used to buy cars and service at Fair Oaks. But service there is the worst! Gerald service advisors are very curious snd professional ! Best service! Used to buy cars and service at Fair Oaks. But service there is the worst! Gerald service advisors are very curious snd professional. Always keep you informed and usually short wait times! Worth the drive! More
by skwwatkins
Employees Worked With
Oscar and Larry
February 26, 2024
Great service department, friendly service writers that keep you posted on how your service is progressing and very comfortable waiting area! keep you posted on how your service is progressing and very comfortable waiting area! More
by 1russellgeorge
Employees Worked With
Oscar Nevarez
February 22, 2024
The service was great. From the beginning to end , Oscar told me he was going to inspect the problem, then let me know what had to be done, around how long it would take an From the beginning to end , Oscar told me he was going to inspect the problem, then let me know what had to be done, around how long it would take and what the cost could be. He also had someone drive me to work that morning and pick me up when my car was done. Oscar was done. Everybody was very helpful. Did a great job on the repair. More
by jvboose
Employees Worked With
Oscar
February 09, 2024
Carlos was really great! However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the part wasn't available I had to make an extra trip to the dealer. More
by twp5555
Employees Worked With
Carlos
February 06, 2024
Jonathan Woods was a pleasure to work with. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. More
by Bettyjackley
Employees Worked With
Jonathan Woods , Jeff Gerald, Tom Kastrati
January 29, 2024
They did the best job they could with the information available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the cont available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the contact was me reaching out to everybody. My salesman Frankie, was very helpful once the car made it stateside as well as when I picked it up. Overall it was a good experience. More
by MGJeep94
Employees Worked With
Francis Szot, Brian Schwarz
