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Gerald Ford of North Aurora

North Aurora, IL

4.7
122 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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122 Reviews of Gerald Ford of North Aurora

July 30, 2024

Great service. Nice people. The service dept was very efficient and timely. Explained everything. Awesome. More

by epauga52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford for your vehicle service needs! I am thrilled to hear that you found our service department efficient, timely, and explanatory. I appreciate your kind words and look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 29, 2024

By far the best dealer around best deals can be done with Aaron and the lifetime warranty is great! 10/10 More

by kdob199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for the fantastic review! I'm thrilled to hear about your positive experience with Aaron and the great deals you found. Our team is proud to offer a lifetime warranty to ensure your peace of mind. I appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 29, 2024

Th entire team at Gerald Ford of North were courteous and very professional. Great team! Would recommend them to anyone looking for a new or used car. More

by Bryanlieser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing us and for the 5-star review, Bryan! I'm thrilled to hear about your positive experience with our team at Gerald Ford. I appreciate your recommendation, and I look forward to assisting you or your friends with any future car needs. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

July 18, 2024

Great customer service! Never too pushy with adding on additional services, and my vehicle is always complete within a reasonable time. More

by Oroj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and sharing your positive experience with us! I appreciate your kind words about our customer service and efficient vehicle service. Looking forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

I was well taken care of. Oscar kept me well informed of the progress of my repairs and my costs. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you for sharing your positive experience at Gerald Ford! I appreciate your kind words and I am pleased to hear that Oscar provided you with excellent service by keeping you informed throughout the repair process. I look forward to assisting you in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

Every time I visit this dealership they take vary good care of me vary professional More

by Esposito172@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalia garcia
Report | Print
Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for the 5-star review, I appreciate your feedback! I am thrilled to hear that you had a professional and caring experience with us during your visits. I look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

Great transaction in purchasing my used 2023 Ram 1500 truck! My salesperson (Frankie) was awesome. Will do business again with Gerald Ford!!! More

by Dancast524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot
Report | Print
Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you! I appreciate you choosing Gerald Ford for your used 2023 Ram 1500 truck purchase. It's fantastic to hear that Frankie provided you with an awesome experience. I look forward to assisting you again in the future. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

July 10, 2024

The dealership has a full inventory of vehicles, the service department was on time, friendly and very responsive service. More

by Doug Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar , Tom Kastrati
Report | Print
Jul 15, 2024 -

Gerald Ford of North Aurora responded

Thank you, Doug, for choosing Gerald Ford and for taking the time to share your experience with us. We're delighted to hear that you found our service department to be timely, friendly, and responsive. At Gerald Ford, we take pride in our full inventory of vehicles and our top-notch service. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 10, 2024

Work with their whole staff experience is always fantastic! I have bought 6 vehicles from them in the last 2 years and they have always treaded me with great respect and my time matters to them. More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron salesman, Jeff Gerald, Tom Kastrati
Report | Print
Jul 15, 2024 -

Gerald Ford of North Aurora responded

Thank you for your 5-star review, Vince! We appreciate your loyalty and are thrilled to hear about your fantastic experiences with our staff. We're glad that Aaron and our sales managers have provided you with great service. We look forward to helping you with your future vehicle purchases, both personal and for your business fleet. Thank you for choosing Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 04, 2024

Excellent job, good staffing. Knows what job ned to be done and very kind, and very good on scheduling. More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 05, 2024 -

Gerald Ford of North Aurora responded

Thank you, Mustang, for the fantastic 5-star review! We greatly appreciate your kind words about our excellent job, good staffing, and efficient scheduling. At Gerald Ford, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon and assisting with all your automotive needs. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

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