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Gerald Ford of North Aurora

North Aurora, IL

4.7
122 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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122 Reviews of Gerald Ford of North Aurora

September 25, 2024

Professional, Friendly and Respectful works to accommodate your needs. Kaine Garcia very helpful in meeting your needs. Manager Brian and Finance Rich also there to help. More

by elaine_morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 26, 2024 -

Gerald Ford of North Aurora responded

Thank you, Elaine, for your wonderful review! I'm thrilled to hear that Kaine, Brian, and Rich provided you with professional and friendly service at Gerald Ford. It's our goal to accommodate the needs of our customers, and feedback like yours truly motivates our team. I look forward to welcoming you back soon and helping you again! Sincerely, Tom Kastrati General Manager Gerald Ford

September 18, 2024

Very courteous staff. Eager to assist. Multiple people caring for me at a time. Kaine was knowledgeable and offered endless information regarding the new truck and trade More

by UNCLE AL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia 5 stars. Will come back to him again., Jeff Gerald, Tom Kastrati
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Sep 24, 2024 -

Gerald Ford of North Aurora responded

Thank you for your review! We truly appreciate your kind words about our courteous staff and Kaine's dedication to providing you with detailed information about your new truck and trade-in procedures. I appreciate you bringing the issue during financing to our attention and that Richard was able help correct the issue. We strive to ensure a smooth experience for all our customers at Gerald Ford. We hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

September 09, 2024

Friendly, knowledgeable, helpful by listening and showing vehicles that applied to my needs and interests, and with out pressure!,They worked for me to get a lower % rate loan. What else, oh yah, I’m looking More

by dankt7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia and Brian Schwarz , Tom Kastrati
Report | Print
Sep 11, 2024 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! I am delighted to hear that you found our team at Gerald Ford to be friendly, knowledgeable, and helpful in finding the right vehicle for your needs. It's great to know that we could assist you in securing a lower interest rate on your loan as well. Your willingness to recommend us to future car buyers truly means a lot to me. I look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

August 30, 2024

At Gerald Ford they work with you to get the best deal and they always have smiling faces. More

by applesonthego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Sznot
Report | Print
Sep 04, 2024 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Gerald Ford. It's our goal to ensure you receive the best deal while enjoying a friendly atmosphere. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

August 16, 2024

Our salesperson Kaine was so great we bought two cars from him in less than a year. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine
Report | Print
Aug 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! It's wonderful to hear that your experience with Kaine was so positive that you decided to purchase two cars from us in less than a year. We appreciate your trust in Gerald Ford and look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

August 15, 2024

I've always been pleased with their professionalism and efficiency when dealing with the service department. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Vito
Report | Print
Aug 16, 2024 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I'm thrilled to hear that you’ve always been pleased with the professionalism and efficiency of our service department. I appreciate your support and look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

August 15, 2024

Very happy with everything! ! Very comfortable waiting for my car!! All people were very kind More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Aug 16, 2024 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words! I'm thrilled to hear that you had a comfortable experience while waiting for your car and that our team made a positive impression. At Gerald Ford, I always strive to provide excellent service. I look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

August 13, 2024

I have been buying cars from Gerald Ford since they took over Fox Valley Ford. Very friendly and pleasant sales staff and caring customer service. There service department has a friendly and knowledgeable s More

by willisfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Provenzano was my salesman and I would reccomend him to my friends., Jeff Gerald, Tom Kastrati
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Aug 13, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our sales staff and service department here at Gerald Ford. Our team strives to provide friendly and caring service, and it's great to know that it shows. I appreciate your continued support and look forward to taking care of you and your car in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

August 02, 2024

Very nice people they were very courteous and friendly I like the video of the car being fixed and all the people that participated in fixing my car were excellent. I would recommend your dealership to ever More

by jkeilty2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Aug 02, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us and that our team provided excellent service while fixing your car. It’s great to know that you enjoyed the video showcasing the process as well. We truly appreciate your recommendation and look forward to serving you and your friends in the future at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

August 01, 2024

Prompt professional courteous informative service work done as described informed about current and future potential issues More

by Mr D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 01, 2024 -

Gerald Ford of North Aurora responded

Thank you for your positive review! We truly appreciate your kind words about our professional and courteous service at Gerald Ford. It’s great to hear that you felt informed about the work done and any potential future issues. We strive to keep our customers in the loop! We look forward to serving you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

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