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Gerald Ford of North Aurora
North Aurora, IL
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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123 Reviews of Gerald Ford of North Aurora
June 26, 2024
Gerald sales and service is the absolute best. Kane in sales is patient, respectful, and uses no pressure. The sales manager Brian is fantastic. And Larry in service makes sure all work is done ri Kane in sales is patient, respectful, and uses no pressure. The sales manager Brian is fantastic. And Larry in service makes sure all work is done right! He is so helpful and goes above and beyond. I cannot say enough about the Gerald Ford team! More
by Mskeniw
Employees Worked With
Larry, Kane, and Brian, Tom Kastrati
June 18, 2024
Everyone was so nice and helpful from the sales associate to the finance department. Owner was there and personally greeted and checked in on everyone. to the finance department. Owner was there and personally greeted and checked in on everyone. More
by jmartinez2912
Employees Worked With
Bryan Arreguien, Jeff Gerald, Tom Kastrati
June 17, 2024
The service provided by the Gerald Ford team was outstanding! The seller was very informative and helpful throughout the process. The people there were really friendly as well, it’s a very relaxed e outstanding! The seller was very informative and helpful throughout the process. The people there were really friendly as well, it’s a very relaxed environment. More
by aprock
Employees Worked With
Bryan Arreguin
June 07, 2024
I own a 2002 "classic" Ford. The A/C had been slowly fading overwhelming past 2 or 3 years so I decided it probably just needed refrigerant. In Nov of '23 I took the car to Geral The A/C had been slowly fading overwhelming past 2 or 3 years so I decided it probably just needed refrigerant. In Nov of '23 I took the car to Gerald Ford for service where I explained the loss of cooling efficiency over the past few years. I was shocked when I got a call telling me the evaporator coil had a leak and needed to be replaced at a cost of $3000. And since they were at it I may as well replace the heat exchanger for an additional $500. I felt like I was being ripped off so I told the service rep NOT to perform the work, and that I would come get the car. He tried to tell me how dangerous it was to drive with a leak in the system. When I picked the car up I tried the A/C and it was cooling perfectly. They obviously charged the system while doing diagnosis. Well after 5 months in FL and a couple summer months in IL the A/C is still working perfectly. I don't know if it was laziness or dishonesty on the part of the service rep, but there was nothing wrong with the evaporator. More
by srischguard
Employees Worked With
Not sure
May 28, 2024
I've purchased a few vehicles from Gerald Ford Aurora and have always had a great experience. Sales guys aren't pushy, willing to negotiate a good deal. Lifetime warranty and have a kids playing center which have always had a great experience. Sales guys aren't pushy, willing to negotiate a good deal. Lifetime warranty and have a kids playing center which is great to keep them occupied. I'll continue to purchase my vehicles from here. More
by Aleks
Employees Worked With
ryan, Jeff Gerald, Tom Kastrati
May 27, 2024
Most times bringing your car in for service can be a daunting task. I’m serious when I say Kevin and his team there did an amazing job of taking car of me and my truck but also went above and beyond to daunting task. I’m serious when I say Kevin and his team there did an amazing job of taking car of me and my truck but also went above and beyond to contact ford corporate to help me with an issue, returned my truck in beautiful condition, clean and ready for me. The best service experience I’ve ever had! More
by tferreiro
Employees Worked With
Kevin
