George Moore Chevrolet
Jacksonville, FL
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Used George Moore because they work on GM cars and we have a Buick plus they are very close to home. Carlos was very helpful and courteous with myself and my wife. We will be using George Moore with any have a Buick plus they are very close to home. Carlos was very helpful and courteous with myself and my wife. We will be using George Moore with any other car issues if they arise. Carlos is one of the best service reps I have ever dealt with. More
When I had to get a scheduled oil change, I called at 5p on Wednesday and got in Thursday morning. while I was making the reservation, Carlos Gil took all the information he needed so when I rolled in at 8a on Wednesday and got in Thursday morning. while I was making the reservation, Carlos Gil took all the information he needed so when I rolled in at 8am, my car was taken directly back for service. I was in and out of there in 20 minutes. I don't get this type service in any other business I have dealings with. Also, whenever I need any part or a friend needs parts, Carlos never puts me on hold or needs to call me back. I bought my car from George Moore at the beach and am very happy and satisfied to be back with them. More
As a one car household on a tight budget my wife and I had been putting off servicing our 09 Malibu for far too long. After heavy rains our electronic system began to fail, and we lost use of our power had been putting off servicing our 09 Malibu for far too long. After heavy rains our electronic system began to fail, and we lost use of our power windows, door locks, and key fob for remote access, so we no longer had a choice but to address it. We had generally avoided dealer servicing but thought we might still have warranty coverage so we called George Moore Chevy to make an appointment. Mr Carlos Gil was our Service Representative and made us feel comfortable from the onset by helping us arrange alternative transportation for the day which was one of our primary concerns. The news was not so great on the car, as our warranty had expired and this particular work would not be covered. Although this was the case Mr Gil let us know beforehand what needed to be done to fix the car, and although it was more than we wanted to spend we were extremely pleased that when we picked up the car the total amount was exactly as he had communicated to us with no surprise "extra" charges or work performed that we did not expect. The reservations we had about servicing our car at a dealership turned out to be unfounded in this case at George Moore and we will absolutely get our car serviced there in the future thanks to the accurate communication with the Service Staff. More
I have been to George Moore a couple of times to have oil changes. Carlos, in service, has always taken the time to fill me in on what is going on with my Tahoe. He explains things in a way that is easy for changes. Carlos, in service, has always taken the time to fill me in on what is going on with my Tahoe. He explains things in a way that is easy for me to understand and helps me prepare for future services. It is refreshing to see a smiling face when I come in. More
Carlos was very friendly and knowledgeable about my vehicle. His customer service was great. I would recommend my friends directly him before I would go to anyone else. Energetic and great attitude. vehicle. His customer service was great. I would recommend my friends directly him before I would go to anyone else. Energetic and great attitude. More
I have been getting amazing service from Carlos Gil in service since Geroge Moore re-opened. I can't say enough positive things about the service department! I would recommend George Moore to anyone wit service since Geroge Moore re-opened. I can't say enough positive things about the service department! I would recommend George Moore to anyone with a GM product! More
Best car buying experience I ever have had. All personnel were extremely knowledgeable and helpful in finding the right car at the right price. David went out of his way to EARN my business. were extremely knowledgeable and helpful in finding the right car at the right price. David went out of his way to EARN my business. More
Jd is awesome ..he was very freindly and explained everything that I had a question about.. I am in the dealer looking at a second car now doing this on my smartphone. I will never go to another sales everything that I had a question about.. I am in the dealer looking at a second car now doing this on my smartphone. I will never go to another salesman or dealership again.. George Moore rocks and I love my Florida edition 1500. Yahhhhhh More
Glenn was very helpful and professional but not pushy. He showed us the available inventory and helped research engine specs, performance, options, etc. It was a very pleasant experience. He showed us the available inventory and helped research engine specs, performance, options, etc. It was a very pleasant experience. More
This by far was the best experience we have had buying a new vehicle. David was very informative and had everthing ready for us. We were in and out in no time. Usually it seems we always spend most of th new vehicle. David was very informative and had everthing ready for us. We were in and out in no time. Usually it seems we always spend most of the day at a dealer. This was our first experience buying a Chevy and if this is the way you always treat your customers, it will not be our last visit. More