Gengras Subaru Torrington

I received a call from Ashley in the morning after dropping my car off the night prior just to let me know they had my vehicle and would look at it quickly. I had an issue with a slow leak in one of m dropping my car off the night prior just to let me know they had my vehicle and would look at it quickly. I had an issue with a slow leak in one of my tires. It was found out to be a nail and luckily they were able to patch it! They could have told me I needed a new tire, but they are honest and were able to fix it for a very reasonable price. When I went to pickup the vehicle, it was just after 5pm (when service dept closes), but John Cersoli took the time to get my paperwork and point me to my vehicle. Communication and service is always excellent at Center Subaru. Liza is always great at following up after appointments to make sure I am happy with the service. Thanks! More

Great dealership! Staff very friendly and helpful. This is my 3rd Subaru, feel they really care and not just wanting to make a sale/deal! Goes above to make sure you’re happy! is my 3rd Subaru, feel they really care and not just wanting to make a sale/deal! Goes above to make sure you’re happy! More

Had a visit recently for a technical issue. Dropped my car for the appointment and was notified of the problem within the hour. Quick and excellent service as usual! Liza was also great at keeping me info car for the appointment and was notified of the problem within the hour. Quick and excellent service as usual! Liza was also great at keeping me informed. More

What a great experience at Center Subaru. Rob L., the salesman ,took his time with me and my husband to answer all our questions about the different models. He was very friendly, helpful and patient. No salesman ,took his time with me and my husband to answer all our questions about the different models. He was very friendly, helpful and patient. No hard sell or pushy sales men here. So refreshing!! I got the car I wanted at a price I could afford. They gave me a good price on my trade-in as well. James in Finance and Mike (who showed us how to work all the technology in my new car), were so nice. They took their time to explain everything, right down to the last detail. Everyone I came in contact with was friendly and knowledgeable. They went above and beyond to make our visit a worthwhile and pleasant experience. I would highly recommend Center Subaru and their staff to anyone looking to purchase a new vehicle. Also, a special thanks to Zarina and Andy the Manager for their help. More

Top notch professionals in all aspects from start to finish. Friendly, easy to talk too, and informative. They explained everything in an easy to understand professional manner! Thank you for an easy p finish. Friendly, easy to talk too, and informative. They explained everything in an easy to understand professional manner! Thank you for an easy purchase and a great experience! More

Easy to work with, answered questions and followed through. I found just the car I was looking for and at the price I was hoping for! through. I found just the car I was looking for and at the price I was hoping for! More

Michael, Tracy, and Ryan are all so beyond wonderful, down-to-earth, and kind in every sense of the word. Prior to arriving at the dealership, I was driving this old, grumpy (as I call it) car that never down-to-earth, and kind in every sense of the word. Prior to arriving at the dealership, I was driving this old, grumpy (as I call it) car that never failed to greet me with issue after issue. I needed something I could drive that was safe, dependable, and affordable, being a grad student. I researched the crosstrek and instantly knew that was what I needed. It took my family and I a bit to actually go to a dealership though, as I was so worried there would be some guy forcing a deal I couldn't afford or making me look at a model I didn't care for. To my surprise once I got there I was met with the most courteous staff I've ever encountered. The three of the guys never pushed me into buying/opting for something I didn't want, made an effort to connect with us, made sure all our needs were met (even post-sale), answered every single question to their fullest ability, and were always professional & beyond considerate. We cannot thank all of them enough and their supporting staff for all their effort and dedication toward going the extra mile to make their clients happy. Thanks, y'all! More

Always friendly and courteous service whether on the Always friendly and courteous service whether on the phone or in the dealership. They always are going the extra mile to make sure you understand w Always friendly and courteous service whether on the phone or in the dealership. They always are going the extra mile to make sure you understand what they are doing and the services your car may need at your visit or in the future. More

Very down to earth, KIND....wonderful people, Rob, Ryan, and Sal even their operator on the phone. From the start I knew what I wanted to buy and they delivered...in many ways, very pleasant talking to Rob and Sal even their operator on the phone. From the start I knew what I wanted to buy and they delivered...in many ways, very pleasant talking to Rob Lascko, he even complimented me on my ol' vehicle, thinking since it was 18 years old with over 170K miles I knew it was a relic! I kept it well, but the winter weather affects were starting to show. And Ran and Sal were also great, very, very helpful having me understanding my extended protection options as well as understand the features inside and all around my new Subaru Cross-trek, respectively. Everyone I met and talked with at this Torrington Subaru dealership were so sincere, understanding and helpful. It was by far the most enjoyable purchase of a vehicle I had ever experienced in my life....and THAT would be a very long lifetime! LOL! ;-|) More

Thank you nick for getting me in a 2021 forester while lowering my payment tremendously. I'll be back in a few years. Another satisfied customer. lowering my payment tremendously. I'll be back in a few years. Another satisfied customer. More