Gengras Subaru Torrington

Lisa was friendly, capable and quick. Thanks for terrific service. The waiting area was comfortable and clean and provided safe distancing during these perilous times. service. The waiting area was comfortable and clean and provided safe distancing during these perilous times. More

Always a great experience. Very pleasant to work with from initial call to service day. Appointment was at 11am, got right in and was told it would take an hour and it did. Thank you so much for great from initial call to service day. Appointment was at 11am, got right in and was told it would take an hour and it did. Thank you so much for great service! More

Thoroughly impressed with their professionalism. They genuinely looked to accommodate my requests and worked to meet my needs. They exude confidence and security in their knowledge and service to put yo genuinely looked to accommodate my requests and worked to meet my needs. They exude confidence and security in their knowledge and service to put you in the car you are comfortable purchasing. A huge THANKS to Molly and Rob!!! More

Thank you for helping me with my first Subaru! I love my new car! It has helped out so much since buying it since we have had so much going on! One of the best investments we made in 2020! My friend's re new car! It has helped out so much since buying it since we have had so much going on! One of the best investments we made in 2020! My friend's recommendation to come to you guys was perfect! Thank you so much! More

Very welcoming and attentive to your needs. Had a loaner waiting and very knowledgeable about any concerns. The service was done within the time they said and paperwork was ready when returning with loaner waiting and very knowledgeable about any concerns. The service was done within the time they said and paperwork was ready when returning with loaner and picking up our car. More

Service center is great car in and out quick and Liza was awesome I pre follow-ups and after service follow up. Thanks for caring for your customers! awesome I pre follow-ups and after service follow up. Thanks for caring for your customers! More

Last Friday, I needed a car right away after 4 hours earlier, my previous Subaru was damaged beyond repair . (A big truck speeding towards me, forced me to crash into my guard rail. I was not injured at earlier, my previous Subaru was damaged beyond repair . (A big truck speeding towards me, forced me to crash into my guard rail. I was not injured at all.) called Subaru and Molly said to come right away. My husband brought me up and as Tracy who has sold us all our 5 Subarus had left, Joe behind the desk gave me Tai. He was very knowledgable and explained what he could offer. He went outside and brought a dark blue Impreza to show me. It was perfect, and Ryan helped me with all the paperwork and made copies for me to take home. Tai got me 2 young men who showed me all the inside so I could drive home - by that time, it was almost dark. I got home in time for dinner, and our dog, Kenzie, who has come with us many times to visit with you, approved when I got home.. Both Joe and Molly were welcoming and I couldn't have asked for a better team. We will never get any other make of car and when the weather is better, I'll bring Kenzie up to thank you all. More

Great fast attentive service I needed a recall completed Great fast attentive service I needed a recall completed and it was a fast easy experience. I appreciate the service I received. I recommend Cente Great fast attentive service I needed a recall completed and it was a fast easy experience. I appreciate the service I received. I recommend Center Subaru More

Everyone is polite, friendly and courteous. Dropped off the vehicle for oil change and tire rotation and it was done by the time I finished my coffee. Now that’s service. the vehicle for oil change and tire rotation and it was done by the time I finished my coffee. Now that’s service. More

Hands down the best dealership experience I have ever had in my life, I was actually finding myself excited to go back and visit never dreaded having to hold a conversation or annoyingly going back and forth in my life, I was actually finding myself excited to go back and visit never dreaded having to hold a conversation or annoyingly going back and forth with management and the sales rep trying to make a deal. Tai and Joe have made this experience enjoyable and because of that Subaru has potentially gained a customer for life. This is by far the best dealership with the best mindset I have ever come across, thank you so much for making this experience so easy and seamless, I won’t lie I was shocked at just how open they were to communicate and so clear about everything, I feel so comfortable saying that I walked away with the best deal, and I didn’t even have to stress or push for it. Thank you guys so much for making this process so simple I look forward to our future business together. Oh and one more thing James is also the man in finance, everything was laid out so clearly couldn’t have asked for a better closing. More