Gay Family Kia - Service Center
Dickinson, TX
1,084 Reviews of Gay Family Kia - Service Center
KIA Service Awesome Roy Maloney 2025 Great Outstanding Best Office Consultation Smiling Efficient Helpful Professional Outstanding Best Office Consultation Smiling Efficient Helpful Professional More
Excellent service; very caring team; subject matter experts in what they do. You can trust the advice they give. experts in what they do. You can trust the advice they give. More
I scheduled an oil change and regular maintenance and when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about that since I was not aware of it ahead of time. However, they got it done as quickly as possible, which I appreciated. More
The service is excellent; the only thing that could be improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Fr improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Friday, they asked me to keep the car for a few more days. Monday and Tuesday communication was great. I got updates as I was expecting the week before. That dropped one star, otherwise, I would give 5 stars. More
I brought my car in for an oil change this past Saturday and the service was fantastic. and the service was fantastic. More
Roy was very helpful and had great communication throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day More
They were thorough and efficient in servicing my vehicle. They also were clear about what services would be performed and there were no surprises. They also were clear about what services would be performed and there were no surprises. More
Roy and his group did a great job of resolving my knock sensor issue. Great they had a car drive me back to the island. sensor issue. Great they had a car drive me back to the island. More