Gay Family Kia

It was good. Had TV to watch, and wifi, and comfortable waiting room. And good air conditioning. Had TV to watch, and wifi, and comfortable waiting room. And good air conditioning. More

Samuel Super nice. But when I got my van back oil all over my glove compartment and paperwork I had in there. Also on back driver seats. And not tag sticker on when the But when I got my van back oil all over my glove compartment and paperwork I had in there. Also on back driver seats. And not tag sticker on when the next oil change is!!! More

The transaction was so easy. ..I started by completing the application online from my home. Then Dee reached out to me and we communicated via phone and text until I went in. From ..I started by completing the application online from my home. Then Dee reached out to me and we communicated via phone and text until I went in. From there, it was just as easy! Dee and the finance manager were so friendly and personable. I would definitely recommend this location! More

Being a first time customer the experience was great. Rick was awesome the whole time. Love the Kia soul. Rick was awesome the whole time. Love the Kia soul. More

Services performed as requested, and performed in a timely manner. Friendly service representative. Miss the snacks. Water provided. timely manner. Friendly service representative. Miss the snacks. Water provided. More

After buying my vehicle from this dealership I have gotten great service The service department is the best gotten great service The service department is the best More

I came in because of the check engine light turned on. Great customer service in general. Great customer service in general. More

Always friendly staff. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. More

Gay Kia Service department sucks. They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towe They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towed there due to engine failure. I called my service advisor ( Billie) several times, and never got a call back. Finally after 2 week I went up there in person and spoke to John who was not my service advisor, but he nice enough all my questions. I informed my service that I needed a rental, and I also needed to know if towing would be reimbursed. He responded by says and I will check on it, and get back to you. I never heard back about either one. I finally picked up my car, and decided because of Gay Kia crappy service department to got rid of the car. We didn’t even take it home and traded for a Buick. More

Super friendly staff, Rudy was great! From start to finish the process was easy and they never made me once feel pressured into purchasing a vehicle. Will be a return customer for sure!! From start to finish the process was easy and they never made me once feel pressured into purchasing a vehicle. Will be a return customer for sure!! More