Gay Family Kia

Ruben was a phenomenal salesman and the dealership was very clean and organized! 10/10 recommend! very clean and organized! 10/10 recommend! More

The service department personnel were extremely helpful and everything was done as requested. Very friendly as well. and everything was done as requested. Very friendly as well. More

Experience was ok. The manager was keen on going on and on about how we "could call everyday" but shouldn't cause he will call with new info. He went on for like 15 min The manager was keen on going on and on about how we "could call everyday" but shouldn't cause he will call with new info. He went on for like 15 minutes about how we shouldn't call. I felt like I was bothering the guy before I even had a chance to have a question. Also was very short with his answers. Before we could ask "and no we don't have a car or even a guy to drive you out to the front." There's more but that's the jist. When I went to pick up my car he was much nicer. I don't know why. More

Exceptional service and communications with each person I interacted with on the phone and in person. interacted with on the phone and in person. More

Patrick helped me with the purchase of my 2023 Kia Sorento last year and made the buying process easy and enjoyable. He is the main reason I chose Gay Family Kia again when my daughter was in the mark Sorento last year and made the buying process easy and enjoyable. He is the main reason I chose Gay Family Kia again when my daughter was in the market for a new vehicle. Patrick is friendly, knowledgeable, and professional. He is a great communicator and I feel he is honest and trustworthy. I will continue to reach out to him in the future and refer others to him as well! In addition, the financing process with Gerardo Corona went smoothly and quickly - he is also friendly and personable. More

The service was very poor. The vehicle was taken in twice for the same issue. The first time I was told there was nothing wrong. The second time, which was one day later after The vehicle was taken in twice for the same issue. The first time I was told there was nothing wrong. The second time, which was one day later after picking it up, the issue was finally found. But they could not fix it until their technician completed his classes. I assume he was not certified therefore my vehicle had to wait. My vehicle was in the shop nearly a month. When I requested a loaner vehicle, I was told they could not help with the request. I will never buy a vehicle from Gay. I have told all my family and friends not to purchase or take their vehicles in for service there. It is best to take it to another reputable mechanic. More

Everything was perfect. We knew what we wanted and wasn’t talked into anything we didn’t want. The whole process went smooth. Patrick was awesome help We knew what we wanted and wasn’t talked into anything we didn’t want. The whole process went smooth. Patrick was awesome help More

Easy purchase process and great customer service. Patrick and Randy took great care of us and we’re very happy with our new Carnival! Patrick and Randy took great care of us and we’re very happy with our new Carnival! More

Roy and Tanner were very helpful even offered me a ride home while my car was getting fixed home while my car was getting fixed More

We went to Gay Family auto in Dickinson to look at purchasing a new Kia purchasing a new Kia More