Gates Toyota

good experience After some minor issues, this dealership really came through. They care a lot for their reputation and for their customers. I am very impressed with After some minor issues, this dealership really came through. They care a lot for their reputation and for their customers. I am very impressed with their sincerity. Would definitely recommend Gates Toyota! More

Excellent service***** Drew and Marcus took excellent care of us while buying a certified pre owned vehicle. They were honest, straightforward and made the experience less s Drew and Marcus took excellent care of us while buying a certified pre owned vehicle. They were honest, straightforward and made the experience less stressful and easily understandable. I would send anyone to them to buy a car. Kudos for a incredible job gentlemen. More

Great Service I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I notice all customers. They treat my vehicles (3) as if they were their very own. This is true of Sales, Service, and Finance. I do not hesitate to recommend Gates Toyota, nor will I, as long as they continue in the future as they have in the past. There may be room for improvement in some areas, but, I would find it to be a small matter of tweakiing the great work they do. More

Epitome of Customer Service Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been d Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been disappointed with service or sales. More

Recall work Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Than Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Thanks ! More

Great Service at Gates Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates fo Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates for their friendly, efficient, and good work. More

Took quite a long time I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arrov I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arroved at 6:55 and my vehicle was not done with its oil change until just after 9am. I was sitting in the waiting room talking with 2 other customers who arrived at 7:50 and 8am and were both finished and out of there by 8:55. I was told it was supposed to be first come, first serve by the employee working the desk and he apologized for the wait. This has now happened 3 times in the last 1.5 years which is very frustrating. Would just warn people that you might be there for a while if you go for an oil change. More

Great customer service! Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated his customer service and professionalism. He took time for my questions and just a great guy! I also worked with Chris and Jason to finalize the transaction. Once again, great customer service! This will be our families third vehicle from Gates Toyota! Thank you! More

Great job Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all the new things. More

Sales & Service From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the From the first time we walk in the door, the sales people were very helpful and polite. Our salesman was patient and very helpful, he got us into the car we wanted not the one they thought we should get. Service was also very informative & helpful. More