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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
March 25, 2019
Rare find - salesperson w/ personal integrity Chris has very high standards to find a win/win scenario. I had a great buying experience with Chris, he is friendly, helpful and knowledgeable about Chris has very high standards to find a win/win scenario. I had a great buying experience with Chris, he is friendly, helpful and knowledgeable about all brands/products/processes. More
by NewCarBuyer
Employees Worked With
Chris Johnson
March 25, 2019
Very helpful did more then I expected Good service and work they finished the job in half the time. Brain keep me posted as they work and if there were any problems. Good service and work they finished the job in half the time. Brain keep me posted as they work and if there were any problems. More
by Steve
Verified CustomerEmployees Worked With
Brandon Crimmins
March 24, 2019
good experience After some minor issues, this dealership really came through. They care a lot for their reputation and for their customers. I am very impressed with After some minor issues, this dealership really came through. They care a lot for their reputation and for their customers. I am very impressed with their sincerity. Would definitely recommend Gates Toyota! More
by unhappy senior
March 23, 2019
Excellent service***** Drew and Marcus took excellent care of us while buying a certified pre owned vehicle. They were honest, straightforward and made the experience less s Drew and Marcus took excellent care of us while buying a certified pre owned vehicle. They were honest, straightforward and made the experience less stressful and easily understandable. I would send anyone to them to buy a car. Kudos for a incredible job gentlemen. More
by Flynkat13
March 23, 2019
Great Service I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I notice all customers. They treat my vehicles (3) as if they were their very own. This is true of Sales, Service, and Finance. I do not hesitate to recommend Gates Toyota, nor will I, as long as they continue in the future as they have in the past. There may be room for improvement in some areas, but, I would find it to be a small matter of tweakiing the great work they do. More
by dcpeery
Employees Worked With
Other Employees :
Tony Harrington, Paris Dickinson, Brandon Crimmins
March 22, 2019
Great Service at Gates Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates fo Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates for their friendly, efficient, and good work. More
by Frequent Customers
Employees Worked With
Other Employees :
Ray Swanson, Excellent service, expertise, friendliness, efficient.
March 22, 2019
Epitome of Customer Service Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been d Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been disappointed with service or sales. More
by JOMAL35
Employees Worked With
Brandon Crimmins
March 22, 2019
Recall work Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Than Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Thanks ! More
by DMOHNKE
Employees Worked With
Brandon Crimmins
March 21, 2019
Great customer service! Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated Buying a car can be very stressful under the circumstance but Trent really helped put things at ease and was great to work with! I really appreciated his customer service and professionalism. He took time for my questions and just a great guy! I also worked with Chris and Jason to finalize the transaction. Once again, great customer service! This will be our families third vehicle from Gates Toyota! Thank you! More
by fleft
March 20, 2019
Great job Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all Everone was very helpful. I am very bad with names but everbody was great. The RAV4 is great. It would be nice to get an instructional class on all the new things. More
by MRKEP
