Gates Chevy World
Mishawaka , IN
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We are very happy that we visited this place. We needed a used car for my son, and they did a great job finding exactly what we needed. It's more than what we expected. We worked with Truman and We needed a used car for my son, and they did a great job finding exactly what we needed. It's more than what we expected. We worked with Truman and he was very helpful. My son drove off the parking lot happy in his new car. Great team ! Excellent service More
Very helpful, willing to take their time to explain any issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated. issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated. More
Truman was excellent! Very professional and personable. He answered all of our questions and was very knowledgeable about the cars. He helped us set an appointment afterwa Very professional and personable. He answered all of our questions and was very knowledgeable about the cars. He helped us set an appointment afterwards as well. We will recommend our friends and family to go see him. More
They went out of their way to get the car I wanted, which they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend. they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend. More
I got charged 477. 00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see oth 00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see other wires that are exposed from a squirrel chewing the wires so the job is not complete. I don't mind paying for quality Workmanship but I refuse to give them anymore of my business. They know how I feel and acted like they could careless. I asked JD if he thought that was a fair price and I also asked for the mechanics documented time for the repair and he would not show me the time and said he thought it was a fair price. When they called me to tell me what they had to do in making the repair they made it sound like the harness needed to be replaced but alI l got was a spliced in plug end that can be purchased for just a few dollars. I now know that I can not afford to pay them for any major work done. I feel like it would most likely be wiser to buy from some other dealer. More
I had trouble when starting my car in the Hospital Parking garage. It started but was running real rough. Took it into Gates and my service advisor Brett checked it out and asked if I could leave it Parking garage. It started but was running real rough. Took it into Gates and my service advisor Brett checked it out and asked if I could leave it so they could start working on it right away the next morning. I had to replace two fuel injectors. I was very grateful to Brett and the mechanic who worked on the car to have the car repaired correctly and in a timely manner. More