Hannah Knabe

I went in to follow up getting my tire valve replaced since they had the part. I ended up waiting 2 and a half hours for them to tell me they weren't able to do it since their technician wasn't there and since they had the part. I ended up waiting 2 and a half hours for them to tell me they weren't able to do it since their technician wasn't there and locked the part in his toolbox. It felt like just a waste of my time. More

by sunnys.nostrils444 Verified Customer Verified Customer

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They Don't leasing to what the customer has to say and pretty rude attitude Rude pretty rude attitude Rude More

by ranf79 Verified Customer Verified Customer

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Every agent at Gates has been most helpful in every situaltion. They handle all crisis with professionalism and courtesy! I highly recommend Gates to anyone who owns a vehicle! situaltion. They handle all crisis with professionalism and courtesy! I highly recommend Gates to anyone who owns a vehicle! More

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I love the friendly, professional agents and how they know their work. They genuinely care about the customers and their vehicles! know their work. They genuinely care about the customers and their vehicles! More

by catherine_gropp Verified Customer Verified Customer

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My experience was great and the service was quick. Thanks, Hannah you were great and kind. Thanks, Hannah you were great and kind. More

by JULIA.APPELL Verified Customer Verified Customer

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Im a lifetime customer Terry is great. She's my lifetime sales rep. Thank you. She's my lifetime sales rep. Thank you. More

by Emmy72944 Verified Customer Verified Customer

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Great service, Great people they got me out quick, waiting room had everything I needed. waiting room had everything I needed. More

by georgeboyd20 Verified Customer Verified Customer

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Went to Gates in Mishawaka on Monday morning for an oil change. Arrived at 8:00 am and asked for oil change and to have tires rotated. By 8 :20 am i got a text that the work was completed. This was a drive change. Arrived at 8:00 am and asked for oil change and to have tires rotated. By 8 :20 am i got a text that the work was completed. This was a drive in with no appt required. Great Service!!! My husband went to another area dealership with an appt and the wait time was 3 1/2 hrs. This is why I go to Gates! More

by JULIEADEEDS Verified Customer Verified Customer

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I bought an Acadia from Amazon hem several years ago. Friendly people, Hannah is a joy to work with and I hope the service department can get the issues taken care of on my new traverse high country that Friendly people, Hannah is a joy to work with and I hope the service department can get the issues taken care of on my new traverse high country that is a 2025 model. More

by Kim Verified Customer Verified Customer

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As soon as I got in there they took my vehicle in only had to wait about a half hour to get my oil changed that was the quickest time yet had to wait about a half hour to get my oil changed that was the quickest time yet More

by bballinger958 Verified Customer Verified Customer

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