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Garavel Subaru

Norwalk, CT

4.9
6,700 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership. 2024 DealerRater.com Dealer of the Year Award winner. Free Lifetime Warranty on all new cars Every used car comes with 1 of 4 warranty levels. With available additional coverage. BEST price guarantee on all vehicles. Trade-in values provided by Kelley Blue Book. Proceeds from each car support a local charity each month. Subaru Service - Genuine Subaru parts installed by Factory-Trained technicians - Free courtesy shuttle - Comfortable waiting area with free WIFI, coffee, tea, water, and snacks - Loan cars available for major services - 12 month/ 12,000 mile parts and labor guarantee on all work
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520 Main Ave

Norwalk, CT

06851

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Showing 6,700 reviews

April 23, 2021

Great dealership. Eveebody is very friendly. Just cinfusing b/c everone wearing a differant mask. Hard to tell who works there and who are the customerss unless the salesmen are sitting at there desk More

by bwinstral
Recommend Dealer
Yes
Employees Worked With
Tom Nerreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Shapiro
April 23, 2021

I traveled 5 hours to pick up a used Crosstrek that I found on line. I asked the salesman to let me know of any defects that he could see, that might not be visible from the website pictures. He was nice More

by rayzor992000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Novik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Garavel Subaru responded

Hi Raymond, We're sorry the condition of the car was not to your liking. In addition to the photos online, Dave emailed you the photos before your trip, he sent wide photos of the hood and also specific blemishes that he noticed. As you noted in your rating, our pricing was good and flexible when you were here because of the blemishes and consideration for your long drive. Dave prides himself on his honesty. We try to disclose all of this to our customers and that is why we regularly take 30 or more photos of the same consistent items for each vehicle we sell pre owned. Again, sorry for your frustration with the drive.

April 22, 2021

No pressure sales, courteous staff and always top-notch care for their customers. They offer a comfortable Showroom as well as waiting area and everyone seems to love what they do. More

by jeangaravel
Recommend Dealer
Yes
Employees Worked With
Jose Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Novik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

I know where to go for my next vehicle. Great experience. Sam M. & F. Muto made it easy; thank you. I will definitely recommend to friends & family. More

by AM.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fumi Muto, Sam Moskow
April 22, 2021

For the second time, for my second Subaru (I bought one here three years ago), I went to visit Joe Wiatrzyk at Garavel Certified Pre Owned. Joe found me a great 2018 CPO Outback, and made the selection, f More

by jamurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wiatrzyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Everyone was very helpful and attentive. All my questions were answered. As a first time buyer i found the process v smooth. I was unsure and still am unsure who my sales person is. I was passed from Beyong More

by Jkwelte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byeong Cheon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn Santiago
April 22, 2021

I have always had a good experience at Garavel Subaru in both the sales and service departments. I love driving my Subaru Impreza hatchback sport. More

by SubaruCT
Recommend Dealer
Yes
Employees Worked With
Teddy Mochlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byeong Cheon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Purchasing our new Subaru Outback from Garavel Subaru was a pleasurable experience. Our sales person, Stephen Shaughnessy, was extremely helpful during the entire process of selecting the vehicle model and o More

by ed.freedman
Recommend Dealer
Yes
Employees Worked With
Teddy Mochlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shaughnessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fumi Muto
April 21, 2021

In April 2021 I made my second new car purchase at Garavel Subaru Norwalk. The second purchase experience was as seamless as the first. I received exemplary customer service from the extremely knowl More

by Eileen.mc.biondo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nerreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Moskow
April 21, 2021

Thanks to Sam Moskow and all his associates working at Garaval Subaru I had the best experience purchasing my first Brand New Car. He worked with me step by step with great and responsive customer service More

by Wesley.j.b.11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Albert, Fumi Muto, Sam Moskow
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