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Garavel Subaru - Service Center

Norwalk, CT

4.8
579 Reviews

579 Reviews of Garavel Subaru - Service Center

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June 05, 2024

Conrad Jury & the Subaru team were exceptional in every aspect in repairing a tricky service issue. Their top priority was my safety-thank you to everyone! More

by lcava2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Jury
Jun 06, 2024 -

Garavel Subaru responded

Thanks for the all-star review. We are happy you had an exceptional experience!

May 30, 2024

Last year(2023), I and my son decided to try leasing the car first, before buying. The sale person Gary Baumann provided us with an excellent service, so we started driving the brand new car from April 26t More

by Ukrainian
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Ken was so helpful and communicative. The team at Garavel were upfront about some oil pan issues, and not only fixed said issue, but gave me a loaner for the day! Such a great experien More

by Mrawlins500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garavel Subaru responded

Thanks so much for the great review. We're happy the team helped you out!

December 22, 2023

We have had excellent sales and service at Garavel Subaru. They always exceed our expectations and will purchase our next Subaru here More

by swkohnle08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Garavel Subaru responded

Thank you for leaving us a 5-star review! We appreciate it!

November 27, 2023

It's always a good experience at Garavel Subaru. Highly suggest not only purchasing the vehicle here but also service is top-notch More

by Joemac16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
Dec 14, 2023 -

Garavel Subaru responded

Thanks, Joe! We appreciate your 5-star review, and we're happy you had a good experience at Garavel!

November 03, 2023

Had a very pleasant experience when I stopped in to ask the Service dept about repairing a cigarette lighter that no longer functioned on my 2014 Outback. (I connect my iphone to use Google Maps.) It was More

by Susan U.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny De Almeida
Dec 22, 2023 -

Garavel Subaru responded

Hi Susan, thanks so much! We're glad you had a nice experience with the Service Department!

November 03, 2023

This is my 4th Forester I have bought at Garavel, and have always found them to be fair and easy to work with. This time, Michele Dall helped me and she was great! More

by Mgmla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Dall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Pereira
Dec 22, 2023 -

Garavel Subaru responded

Thanks so much! We're glad you had a nice experience with the team!

October 04, 2023

Chris is outstanding , he was able to give us a comprehensive overview of our car . He was patient and understanding of our needs and concerns . I will definitely return to him for all future sales More

by Edna8562
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scarlett
Dec 22, 2023 -

Garavel Subaru responded

Thank you! We're happy you had a positive experience with us!

September 23, 2023

Michele was an absolute pleasure to work with—knowledgable, patient, and thoughtful. The dealership and its employees are well-organized and extremely customer-focused. Communication and ser More

by Bonniedaraee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Dall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Pereira
Dec 22, 2023 -

Garavel Subaru responded

We appreciate your kind review. The team is so happy you had a positive experience!

November 22, 2022

great service. very professional. friction free transaction. DR-G was great. thanks DR-G thanks. More

by glhamlin0
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Reyes-Guerra
1
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