Garavel Subaru

Quick response to inquiries and reaches out to the customer, very accommodating and flexible, knowledgeable about the model and goes above and beyond for customer. customer, very accommodating and flexible, knowledgeable about the model and goes above and beyond for customer. More

Service not as good as usual. Didn't replace the wiper blades as requested. Very slow. Waiting 10:00 to 12:35. Said test drove twice but only one added mile on speedometer. blades as requested. Very slow. Waiting 10:00 to 12:35. Said test drove twice but only one added mile on speedometer. More

This is my second car purchase from Garavel. The first sales person I worked with in 2015 was no longer with the dealership, but had the pleasure of working with Dave Novik. Really appreciated his calm a sales person I worked with in 2015 was no longer with the dealership, but had the pleasure of working with Dave Novik. Really appreciated his calm and personable demeanor - I never felt pressured and he was very patient throughout the process. Couldn't recommend him enough if you were looking to get a Subaru in Fairfield County. More

Unbelievable customer service. I was looking at many dealerships and no took care of me like Chris. Returned my message immediately and made sure he went above and beyond to make sure I’m happy. He even dealerships and no took care of me like Chris. Returned my message immediately and made sure he went above and beyond to make sure I’m happy. He even took the car to my mechanic to make sure I liked the car I was purchasing. Would definitely go back to buy another car. More

Servicio muy profesional, personas muy amigables, precios muy assecibles, hacen lo mejor posible para que el cliente que satisfecho con su compra, lo cual es muy imoortante precios muy assecibles, hacen lo mejor posible para que el cliente que satisfecho con su compra, lo cual es muy imoortante More

Note that this is my first experience buying a vehicle. Everyone, especially Chris Scarlett, at Garavel was super nice and helpful for helping me select and feel comfortable purchasing the vehicle. He expl Everyone, especially Chris Scarlett, at Garavel was super nice and helpful for helping me select and feel comfortable purchasing the vehicle. He explained and let me test out various features of the vehicle and gave verious examples of when he would use each feature, which was very helpful when considering the selection. He even hung around and continued assisting me, even when there were some technical difficulties (not dealership-related) with the vehicle at first! More

Byeong and the rest of the staff at Garavel were wonderful to work with! They were relaxed, friendly, respectful of our time and very knowledgeable about the vehicles. I’d highly recommend Byeong to wonderful to work with! They were relaxed, friendly, respectful of our time and very knowledgeable about the vehicles. I’d highly recommend Byeong to anyone shopping for a Subaru! More

Excellent and speedy service! Rich was great and kept me well informed of work needed and time frame. Much appreciated!!! Very happy with such professional service. well informed of work needed and time frame. Much appreciated!!! Very happy with such professional service. More

This is my second Subaru from Garavel and I’m a customer for life. Gary is an awesome person, he cares for his customers and don’t treat them as just a number. I’ve been purchasing vehicles for years but my for life. Gary is an awesome person, he cares for his customers and don’t treat them as just a number. I’ve been purchasing vehicles for years but my experience with Garavel and Gary has been the best. I never once felt as if I’ve been taken advantage of. They are clear on their offers and what they can do for you. Most dealers when the sale is final that’s the end of the relationship with the client but not Gary he checks in to make sure we are still happy with our purchase. I could go on forever about how amazing Garavel and Gary are but just know when you by from Garavel you will walk away happy. Also the service department is amazing as well. More

I called and received a very quick turnaround for a last minute emergency maintenance request. Everything was communicated clearly and Rodrigo was excellent to work with. I highly recommend! minute emergency maintenance request. Everything was communicated clearly and Rodrigo was excellent to work with. I highly recommend! More