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Garavel Subaru
Norwalk, CT
6,865 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 6,866 reviews
December 05, 2021
Everything was great, from leaving my car with the valet, check in was easy and Rich Morel was great and very thorough both when I left my car and then again at pick up. Everyone wore a mask. My experience w check in was easy and Rich Morel was great and very thorough both when I left my car and then again at pick up. Everyone wore a mask. My experience was terrific. More
by bdy21
Employees Worked With
Rich Morel
December 05, 2021
Friendly, pleasant, helpful, efficient staff, both on the phone and in person. Very clean and comfortable waiting room. Although I have received my Covid vaccine and booster shots, I still wear a mask when o phone and in person. Very clean and comfortable waiting room. Although I have received my Covid vaccine and booster shots, I still wear a mask when out in public; and I greatly appreciated seeing the staff wearing masks. More
by cobrienslp
Employees Worked With
Rich Morel
December 05, 2021
The diagnosis and repair met my expectations. The price was reasonable. Repair time was more than a week but that was because of parts available. However, Subaru loaned me a car so no issue. I also receive was reasonable. Repair time was more than a week but that was because of parts available. However, Subaru loaned me a car so no issue. I also received progress updates. I was satisfied with the repair. More
by mark1st.subbie
Employees Worked With
Rich Morel
December 05, 2021
Able to get the car we wanted despite a tight market. Clear explanations a financing options. Clear explanations a financing options. More
by Adsobway
Employees Worked With
December 05, 2021
great experience with a salesman Bjong very very happy with the guy great experience great with the guy great experience great More
by konik17@gmail.com
December 04, 2021
Excellent response and help throughout the buying process, from meeting on the internet to your front door. Thank you for making this a pleasurable experience. I would make the 125 mile trip again. process, from meeting on the internet to your front door. Thank you for making this a pleasurable experience. I would make the 125 mile trip again. More
by S.erwinllc
December 04, 2021
The service was prompt but expensive.Car wash coupon was The service was prompt but expensive. Car wash coupon was worthwhile. They did a great job. The service was prompt but expensive. Car wash coupon was worthwhile. They did a great job. More
by annyu42
Employees Worked With
Anneli Labriola
December 03, 2021
This is the most punctual service department I've ever used. You are always in on time and out within the expected period of time. Additionally, everyone is extremely courteous and helpful. Sales and S used. You are always in on time and out within the expected period of time. Additionally, everyone is extremely courteous and helpful. Sales and Service are exceptional! More
by lorduffy
Employees Worked With
I think it was Ronnie--hard to tell when everyone is masked, Ronnie Goss
December 02, 2021
I went in for a major maintenance and Garaval found 2 issues they could fix right then. It took longer but it was worth not having to make another appointment. These guys and gals know their stuff. I'm a issues they could fix right then. It took longer but it was worth not having to make another appointment. These guys and gals know their stuff. I'm always treated with respect and kindness. More
by lindask
Employees Worked With
Rich Morel, Anneli Labriola
