Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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The Garavel Subaru dealership experience with buying a new used Subaru Legacy was a delightful experience. Everyone from Dave Novik the salesman to the manager were a pleasure to work with, very helpful a new used Subaru Legacy was a delightful experience. Everyone from Dave Novik the salesman to the manager were a pleasure to work with, very helpful and informative. The atmosphere from the time you walk in is welcoming and friendly. I would recommend Garavel Subaru to everyone looking to purchase a vehicle More
Chris and the team were extremely kind, responsive, and knowledgeable. The car leasing experience is simply exceptional. knowledgeable. The car leasing experience is simply exceptional. More
Friendly and attentive. No pressure. Took time. Very professional. Would recommend to anyone. Pleasant experience. No pressure. Took time. Very professional. Would recommend to anyone. Pleasant experience. More
Michele was a dream to work with. She listened to what I wanted and guided me through the process. I have already told friends and family about her. Garavel truly is a family She listened to what I wanted and guided me through the process. I have already told friends and family about her. Garavel truly is a family More
We own an Outback, Lease an Impreza and now I am in my first Crosstrek! I have to try them all. I wouldn’t buy or lease another brand and I wouldn’t go anywhere else but Garavel Subaru in Norwalk CT first Crosstrek! I have to try them all. I wouldn’t buy or lease another brand and I wouldn’t go anywhere else but Garavel Subaru in Norwalk CT More
Rafael and everyone at Garavel were very nice and helpful. There were no heavy sales tactics and they were willing to work with me regarding my special situation. I felt everything was explained th helpful. There were no heavy sales tactics and they were willing to work with me regarding my special situation. I felt everything was explained thoroughly and it was a very good experience. More
It was a great car buying experience. The staff was friendly and knowledgeable especially our salesman Rafael Velez. The staff was friendly and knowledgeable especially our salesman Rafael Velez. More
Dave was beyond patient, gracious and helpful. I couldn’t be happier about my experience. I couldn’t be happier about my experience. More
Michele was personable and attentive. She presented all options from preowned, to loaners and eventually to the new car we purchased. She spent considerable time explaining the ins an She presented all options from preowned, to loaners and eventually to the new car we purchased. She spent considerable time explaining the ins and outs of the car and promptly delivered it to our home. More
I feel obligated to warn others about my experience at Garavel Subaru in Norwalk, CT was so outrageous. I was contacted by Santiago, who repeatedly assured me in writing that the dealership would honor Garavel Subaru in Norwalk, CT was so outrageous. I was contacted by Santiago, who repeatedly assured me in writing that the dealership would honor a $15,000 offer for my 2022 Toyota Camry SE once my title arrived. His exact words were that the offer “still stands until the end of the month” and the process would be “quick and easy.” Based on that, I drove twice from New York City to Norwalk, trusting their word. My car was unregistered and uninsured, but they told me it was fine to come as soon as I had the title. That trust was a huge mistake. When I arrived, everything changed. The tone went from friendly to cold and arrogant. Suddenly the used car manager, Logan, who personally appraised my car for $15K the first time, was “not in.” Then, when they finally got him on the phone, he acted like he didn’t remember me or my car at all — completely unprofessional and smug. They refused to honor the written offer, claiming they’d have to reappraise it again. The staff was condescending, dismissive, and acted as if wasting my time was normal. Garavel Subaru is worse than the typical Queens Boulevard dealers — at least those places are honest about playing games. Garavel hides behind fake politeness, but once you show up, they treat you like you’re beneath them. I was misled, disrespected, and lied to. Avoid Garavel Subaru. They have zero integrity, zero accountability, and total arrogance. More



















